Sister's Problem

[Opalin]

My poor sister. My sister works for a portrait studio, and is as such, forced to deal with a lot of SCs, and children. Her top story so far though, and the one that's caused her to rant the most was this one.

R: My sister, photo artist extraordinaire!
CW: Rock loving Photographer
SC: Master of TIMEEEEEEE

The store had had none of it's evening appts show up, and as such, closed up on time for once. They tend to be late due to their insistence on people getting their selection and hopefully a better sale. So after they've sent in their orders they look up and see that their 6 o clock appt is outside the door. It is now 7:30

SC: "We're here for our photos!"
R: "Um, we can photograph you, but we can't sell you anything until tomorrow, we've already shut down for the evening."
SC: "WE MADE AN APPOINTMENT! YOU SHOULD JUST RE OPEN."
R: "Your appointment was for six, it's 7:30 now..."
SC: " WE LEFT AT 6! WE DIDN'T KNOW THE TRAFFIC WOULD BE SO BAD!"
R: "We've already counted up and sent in the amount, we can't send in anything else, it's against our corperate's policy."
SC: "YOU WILL TAKE OUR PHOTOS AND SELL THEM TO US!"
R: "No, we honestly can't. " Gets CW to usher them out.
CW: "They left at six... for their six o' clock appt?!"

[PepperElf]

their own damn fault then.
and traffic was so bad that it took them an hour and a half to get there?

I'm thinking they're either lying or they really are that stupid. or both.

[Jay 2K Winger]

Gah! Unless you're a jumper, people, don't leave for an appointment at the time of the appointment! Always allow for transit time!

[manybellsdown]

That was my ex. He always figured if he left at 6 for a 6 o'clock appointment, he was technically on time. Even if it took 2 hours to get there.

[AccountingDrone]

GAH! I feel for her

Back in the early 80s my BF of the time worked for Olan Mills and every now and again I would get stuck in the studio waiting for him to get off work and would see this crap almost every evening I was there

[Merriweather]

Leaving the house at six for a six o'clock appointment? How does that make any sense at all?

Underestimating how long it takes to drive somewhere (even without traffic problems) I can understand (though you'd think a person would learn how long it normally takes to get to a specific part of town after a while).

I can also get underestimating how long it will take you to get ready to go somewhere - took me a while after having a baby to realize how much extra time I had to tack on to be sure not to be late, including time to get dressed a second time after being spit up on, getting baby dressed again after a diaper change, etc, LOL.

SC's just don't seem to grasp the difference "you have an appointment at 6:00" and "drop in any time after 6:00".

[DeltaSierra]

One of my friend's has a roomie like this - it's to the point that when she needs to meet up with anybody she is told an hour earlier than everybody else so she'll be on time. I don't understand that way of thinking at all...I'm always early!

Yep! My Aunt is this way and we do the same thing! Works like a charm.

[ozcatbug]

My father is never on time. It's become a game with my brother, mother and me to guess how late he is going to be. My mum and I are sticklers for arriving early for appointments, my brother will usually arrive on time, and dad will try. Usually if it is for work or appointments he will be on time, but if it is meeting up with someone, leaving for a trip or something recreational, yeah all bets are off.

I remember all through my childhood when we were going on holiday, we would be told the night before that we were leaving at say 7am the next morning. So everyone would be up and ready to go by 7. Then dad would decide he needs to go to the toilet, and while he went he would ask if someone could make him another cuppa. Then he would need to check that the oil was right in the car. Then the air pressure in the tyres. Then while we were sitting waiting in the car, he would need the toilet again, and another drink. Then we would be just about ready to go, and he would need to grab something that he forgot to pack. So we would finally leave just before 9am. Of course by that stage my brother, mother and I had been sitting in the car for at least an hour and a half, and we were ready for a break.

More recently my brother and I played the game when my dad came to visit me. The house I live in is theirs, but mum and dad live in another state, so dad had come to do some work on the house. He told me that he would be leaving on the Sunday afternoon. The previous Wednesday I was talking to my brother and he decided that dad would probably leave on the Monday morning. I just told him I was betting on Wednesday morning. Told mum when I spoke to her on the Friday, but she insisted on Tuesday afternoon. On Tuesday night, dad insisted he would be leaving before I got up for work the next day. I leave for work just after 5:30am, and he was still racing around trying to get ready. He finally left about 9:30 am on the Wednesday. Yay I win.

[MoonCat]

I knew someone like that. Showed up two hours late for everything. If she was only one hour late she thought she was doing great. One day a bunch of us were waiting for her and she pulled the two-hours late thing, and my sister had finally had it. She ripped her a new one...didn't scream, didn't swear, but made her point abundantly clear. Ms. Time Management says, "I did my best." Sis said, "Well, that's not good enough." And it wasn't. Mind you, the woman managed to get to work on time every day, but could not be on time for anything with her friends. Ever.

And it would have been just like her to start out at 6:00 for a 6:00 appointment. Honestly, that is just plain stupid.

[AccountingDrone]

I remember all through my childhood when we were going on holiday, we would be told the night before that we were leaving at say 7am the next morning. So everyone would be up and ready to go by 7. Then dad would decide he needs to go to the toilet, and while he went he would ask if someone could make him another cuppa. Then he would need to check that the oil was right in the car. Then the air pressure in the tyres. Then while we were sitting waiting in the car, he would need the toilet again, and another drink. Then we would be just about ready to go, and he would need to grab something that he forgot to pack. So we would finally leave just before 9am. Of course by that stage my brother, mother and I had been sitting in the car for at least an hour and a half, and we were ready for a break.

Back in college days, there was a group of 5 of us that were hard core buddies. [myself, my female straight roomie, my gay buddy Marc, his straight roomie and a D&D gaming buddy guy that was straight] We would joke about leaving at the crack of noon on road trips because Marc and I would be ready at 7 am, everybody else was like your Dad ... needing to run back and forth getting forgotten items, bathroom visits, snacks because they missed breckky ... it was a good day if we manged to get out by 9.

We had a blast on road trips. Once we were bored because the radio died in my car, and the only thing we could think of doing was reading out of a book, with different people taking parts. It was a very hysterical and odd trip because the only book in the car was a male gay porn novel.

[ADeMartino]

I don't understand that way of thinking at all...I'm always early!

You don't understand that way of thinking because it *ISN'T* thinking. We all know customers can't think. It hurts their tiny, misshapen heads.

And when they DO attempt to think, it's even worse, because they're encumbered by 'customer logic' - which we all know is NOT based on reality.

[Merriweather]

You don't understand that way of thinking because it *ISN'T* thinking. We all know customers can't think. It hurts their tiny, misshapen heads.

And when they DO attempt to think, it's even worse, because they're encumbered by 'customer logic' - which we all know is NOT based on reality.

Now, now, now, you have to remember to say SCs, not customers
Cause there are very good customers, absolutely wonderful customers out there - cause all of us on here are customers at one time or another, and we're all absolutely perfect angels at all times (ok, well, mostly all times )

[ADeMartino]

Now, now, now, you have to remember to say SCs, not customers
Cause there are very good customers, absolutely wonderful customers out there - cause all of us on here are customers at one time or another, and we're all absolutely perfect angels at all times (ok, well, mostly all times )

You're absolutely right, darlin'. Not all customers suck, and that's important to remember. Clearly, I forgot, and I'm grateful you called me on it.

So to all the non-sucky customers, and to the members of this forum, I offer my most sincere apologies.

[mharbourgirl]

Ah, don't be so hard on yourself, dude. We all knew what you meant, even it was phrased awkwardly. Context is everything, and just like the average SC when faced with rules, we just assumed you couldn't possibly be including US in that otherwise factual statement.

[Opalin]

Yep. I've had some wonderful customers in the past (thanks wonderful family who rewarded us for rushing your games to you by bringing in 5 pounds of homemade cookies when you returned from Japan!)