This week at Anthracite's.
As most of you know, Florida has been deluged with a LOT of rain. It seems to be flushing out the very strange people from their hiding places. here's some examples.
1. The saga of the soiled underwear.
SPL: Soiled panty lady
Sunflower: Moi
12: My awesome supervisor.
Now, my store has a open return policy. You can return anything. ANYTHING.
But that doesn't mean you SHOULD return it, if you are a decent human, just means that you CAN.
This Lady,SPL, came up to my returns desk. She didn't have a bag with her. something was balled up in her right hand.
SPL: "Um... I have a return."
Sunflower: "Ok!" (insert cheesy smile) "What would you like to return and do you have a receipt?"
SPL: *opens hand, drops wadded up panties on counter.* "Um..the lace is scratchy. don't have the receipt."
Myself, becoming aware that the item in question was giving off a unpleasant odor, decided that it would be safer to use a pen to flip out the UPC tag, rather than use my bare hands. I used my mighty pen to flip the garment over, and..oh. lovely. theres even a poo stripe. Turns out she had worn them for TWO DAYS STRAIGHT. She informed me of this. gave her like ...2 bucks on a gift card for them. (its our policy. i HAVE TO.) I double bagged and tagged the item as defective and NASTY. then i used half a bottle of hand sanitizer on my hands and my pen. My boss walked by and i showed it to him. He read the reason for defect, and the look on his face was priceless.
12:Sunflower... We don't pay you enough for this shit. I'mma see what i can do about that.
as i said. He's awesome.
2. You are not a wizard. you think you are. You are not. and neither am I.
The second tale of this week, Involves a guy with a very interesting perception of how returns work.
WD: Wizard dude.
ILS: Me
Gentleman came to my counter with a full sized bedding set. he explained he had returned his queen sized one, and wanted this one.
Now, My counter is the only place you can return something, and He hadn't been there before that day.
ILS: "Sir..when did you make the return?"
WD: "Just now."
ILS: " May I ask where?"
WD: "Duh. to the shelf."
ILS: * >.< "Ok. sir, Thats not how a return works. You need to bring me the item you are returning, and then i can run it through the computer and you can pay the difference."
WD: "No! I know how it works. There are pressure points in the shelves. You put the item back on the shelf, with the barcode down and the money goes back into your wallet! But that hasn't happened, I just checked my wallet and the money isn't there. Thats why i'm here!"
Now, this dude was at least 40. and other than this statement, he had seemed mentally competent. so i was like "Uh..wat?"
ILS:" Ok, and er, how do you know this?"
WD *Over his shoulder as he goes to get the item to actually return it. "BECAUSE I"M A WIZARD YOU IDIOT!"
That was the point where i flagged my coworker and took a break. if i had had to finish his transactions... I would have died laughing.
3. We have 9 open Toilets. 9. and you decide to use the baby potty.
The restrooms are located by my desk, we have three doors. Womens, Mens, and a Family room that has a baby toilet and a full sized toilet. A lady stormed out of the family bathroom, alone, and up to my desk.
TL: Toilet lady
Me: Moi
TL: "I want to complain. your toilet is over flowing.
Me: " OK, i'll call the janitor. Which toilet?
TL: "Come i'll show you.
ME: *Leaves desk and follows her to family bathroom.
apparently someone had clogged the full size toilet, and she had decided to use the VERY SMALL baby toilet. and she had overflowed it.
TL" THIS IS DISGRACEFUL. I HAD TO USE THE BABY TOILET AND NOW ITS BACKED UP TOO.
Me:...You could have used the women's room......
TL : O.o...womens? Room? oh.
Dear rain, Please go to colorado. we're done with you here.
As most of you know, Florida has been deluged with a LOT of rain. It seems to be flushing out the very strange people from their hiding places. here's some examples.
1. The saga of the soiled underwear.
SPL: Soiled panty lady
Sunflower: Moi
12: My awesome supervisor.
Now, my store has a open return policy. You can return anything. ANYTHING.
But that doesn't mean you SHOULD return it, if you are a decent human, just means that you CAN.
This Lady,SPL, came up to my returns desk. She didn't have a bag with her. something was balled up in her right hand.
SPL: "Um... I have a return."
Sunflower: "Ok!" (insert cheesy smile) "What would you like to return and do you have a receipt?"
SPL: *opens hand, drops wadded up panties on counter.* "Um..the lace is scratchy. don't have the receipt."
Myself, becoming aware that the item in question was giving off a unpleasant odor, decided that it would be safer to use a pen to flip out the UPC tag, rather than use my bare hands. I used my mighty pen to flip the garment over, and..oh. lovely. theres even a poo stripe. Turns out she had worn them for TWO DAYS STRAIGHT. She informed me of this. gave her like ...2 bucks on a gift card for them. (its our policy. i HAVE TO.) I double bagged and tagged the item as defective and NASTY. then i used half a bottle of hand sanitizer on my hands and my pen. My boss walked by and i showed it to him. He read the reason for defect, and the look on his face was priceless.
12:Sunflower... We don't pay you enough for this shit. I'mma see what i can do about that.
as i said. He's awesome.
2. You are not a wizard. you think you are. You are not. and neither am I.
The second tale of this week, Involves a guy with a very interesting perception of how returns work.
WD: Wizard dude.
ILS: Me
Gentleman came to my counter with a full sized bedding set. he explained he had returned his queen sized one, and wanted this one.
Now, My counter is the only place you can return something, and He hadn't been there before that day.
ILS: "Sir..when did you make the return?"
WD: "Just now."
ILS: " May I ask where?"
WD: "Duh. to the shelf."
ILS: * >.< "Ok. sir, Thats not how a return works. You need to bring me the item you are returning, and then i can run it through the computer and you can pay the difference."
WD: "No! I know how it works. There are pressure points in the shelves. You put the item back on the shelf, with the barcode down and the money goes back into your wallet! But that hasn't happened, I just checked my wallet and the money isn't there. Thats why i'm here!"
Now, this dude was at least 40. and other than this statement, he had seemed mentally competent. so i was like "Uh..wat?"
ILS:" Ok, and er, how do you know this?"
WD *Over his shoulder as he goes to get the item to actually return it. "BECAUSE I"M A WIZARD YOU IDIOT!"
That was the point where i flagged my coworker and took a break. if i had had to finish his transactions... I would have died laughing.
3. We have 9 open Toilets. 9. and you decide to use the baby potty.
The restrooms are located by my desk, we have three doors. Womens, Mens, and a Family room that has a baby toilet and a full sized toilet. A lady stormed out of the family bathroom, alone, and up to my desk.
TL: Toilet lady
Me: Moi
TL: "I want to complain. your toilet is over flowing.
Me: " OK, i'll call the janitor. Which toilet?
TL: "Come i'll show you.
ME: *Leaves desk and follows her to family bathroom.
apparently someone had clogged the full size toilet, and she had decided to use the VERY SMALL baby toilet. and she had overflowed it.
TL" THIS IS DISGRACEFUL. I HAD TO USE THE BABY TOILET AND NOW ITS BACKED UP TOO.
Me:...You could have used the women's room......
TL : O.o...womens? Room? oh.
Dear rain, Please go to colorado. we're done with you here.
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