But closing time doesn't mean you're closed does it?

[Todd]

I'm sure a lot of you in retail have had this, but it gets me every time.

Tills cashed up, doors are locked and it's clear that the staff are getting ready to go.... and then there they are, knocking on the double doors! Like we're gonna turn round and say "oh it's ok, you're only 5 minutes late, let me re-open the entire store just for you so you can run in and get those vital last minute items that really cannot wait until 8am tomorrow oh and while we're at it why don't I roll out this red carpet for you and shine your shoes!". Then they looked pissed off at you like you've stolen all their cookies!

[DGoddessChardonnay]

Oh yes, those are always fun, dontcha know?

Even more fun are the ones already in the store at closing, still moseying about or holding up the line b/c they've gotten the wrong item for the WIC voucher and then want to get upset b/c it's past closing time.

Had one woman hold up both the closing MOD and the CSR for at least 20 minutes after closing arguing over a bag of potatoes, after she made CBF over being told by Yours Truly on her way up front to clock out that we were already closed and we'd reopen at 7 in the morning.

Then complained loudly after she finally got her stuff paid for and out the door while I was getting into the car when my ride finally showed. Talk about beating a dead horse - she just would NOT shut up.

BTW, Welcome to CS.

[Divra]

I know the feeling. "Last call" is called "last call" for a reason, namely that Boss comes down and locks the register, removes the card reader and puts all the monies in the safe after it.

This means that it is physically impossible for me to process an order after this time.

Begging will not help.

Screaming will not help.

Trying to bribe me will not help.

Offering to show me your boobs will not help.

However, people's ability to understand this is severely limited. I like to think it's in part due to overindulgence in alcohol, but after some time on this forum, I'm not so sure...

[EricKei]

I like to think it's in part due to overindulgence in alcohol, but after some time on this forum, I'm not so sure...

The only real difference between a drunk SC and a non-drunk SC is the smell...and even that is not always true >_>

[Dark Psion]

This is why we didn't mind that Boss#1(The Brother) and Boss#2 (The Sister) went home early everyday. Whenever Boss#1 would stay til closing, he would let everyone in the door who showed up. There were a few time they were over a hour late closing because of him. Eventually the floor manager had to point out that it was not only a security risk but it was causing serious employee morale issues.

And of course, no one wanted to work closing if he was going to be there.

[Lace Neil Singer]

Ah yes, closing time SCs. XD The most memorable one I've had is the woman who showed up at a time when we were doing a price change, so therefore were closing five minutes early. She drove up when I was putting up the cones and started ranting and raving. I was going to let her in just to shut her up so I moved the cones and stood to one side, but she kept on bitching and moaning so eventually I moved the cones back and walked away.

The really funny thing was that I was going to let her in, but she talked her way out of being let in cuz she was pissing me off.

[draco664]

Offering to show me your boobs will not help.

Although in the spirit of enquiry, why don't you go ahead and we'll see if it makes a difference to the shutdown registers...

[Jester]

Offering to show me your boobs will not help.

I know I've told this story in here before, but even though it's slightly off topic, I'll bring it up again.

Fantasy Fest a few years ago, our bar, like pretty much all of them, was knee deep in customers. This one grandma ordered a bunch of drinks from Nice Guy Eddie, than asked how much they were. "$26.50." At which point Grandma lifted her shirt to expose her naked boobs, and said, "NOW how much are they?" To which Nice Guy Eddie just smiled and said, "$26.50."

Even had she been a 22 year old hottie (which she wasn't), it wouldn't have changed the price. We live and work in Key West, and have been through Fantasy Fest before. We see plenty of boobs. So stop thinking it's gonna change the price. It isn't.

[Dr Frances B Gross]

I used to love it when they would pull on the door and ask if we were closed lol.

[blas]

My personal favorites were the ones who would pull up at the gas station I worked at, see the dark store (except my nightlight for counting till and doing paperwork), and do one or more of these following things:

a) stand there at a gas pump staring me down, pressing down on the lever so the little alarm on the machine would go off that that pump needed to be authorized.

b) come up to the window with money or card in hand, and either:
b1) bang on the window
b2) press cash/card against the window

c) have their kid get out of the vehicle and stare me down while attempting to wrestle with a gas hose.

[raudf]

Customer pounds on door, stating they only want one item. Cue manager getting telling them to go to the 24 hr store NEXT DOOR, where they can buy it. Nope must be from THAT store.

(My friend almost kissed his manager after that. Seriously, there was a Super Center RIGHT NEXT DOOR, open and willing to take their money!)

[Lace Neil Singer]

Lol, we have a twenty four hour petrol station literally two minutes drive down the road... and SCs still demand that we let them in after closing! XD Um, let me think about that... nope.

[Jay 2K Winger]

Fantasy Fest a few years ago, our bar, like pretty much all of them, was knee deep in customers. This one grandma ordered a bunch of drinks from Nice Guy Eddie, than asked how much they were. "$26.50." At which point Grandma lifted her shirt to expose her naked boobs, and said, "NOW how much are they?" To which Nice Guy Eddie just smiled and said, "$26.50."

If Nice Guy Eddie wasn't such a nice guy, he could've wound her up by smiling and saying "$27.50."

[Laund-o-rama Mama]

This is why we didn't mind that Boss#1(The Brother) and Boss#2 (The Sister) went home early everyday. Whenever Boss#1 would stay til closing, he would let everyone in the door who showed up. There were a few time they were over a hour late closing because of him. Eventually the floor manager had to point out that it was not only a security risk but it was causing serious employee morale issues.

And of course, no one wanted to work closing if he was going to be there.

OMG YES. Ugh. At the laundromat, we had "last wash" time, which meant no one was allowed to come in after that time with any new laundry. But if the boss was there, he'd let people in 10, 20 or sometimes even 30 minutes after that time if they "only" had 1 load or something. He's a really nice guy, but often the SCs he let in would then proceed to take their sweet time and take advantage of his niceness. That resulted in a few late nights for us. :/

[taxguykarl]

To SC's closing times are just guidelines.