Customers Suck!

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-   -   Damning with faint praise... (http://www.customerssuck.com/board/showthread.php?t=121841)

Kit-Ginevra 05-28-2019 10:18 PM

Damning with faint praise...
 
Congratulations...your shop has been voted best service provided out of the half dozen surveyed in your area.
Reason why you got top spot...
1.your staff were the only ones who actually looked up from their phone..conversation...rolling their cigarettes to acknowledge the customer
2.your staff actually had a conversation with the customer. True 'there you go thanks mate' is never going to top the list of 'displays of stunning linguistics' but you beat the shops who managed to serve them in complete silence...

Buzzard 05-28-2019 11:01 PM

"Congratulations, your shop was the least worthless in the area..." Damn, that's an awfully high standard to beat.

I can only imagine what kinds of shit are going to roll downhill (mostly) towards those other shops.

SpyOne 05-30-2019 11:05 AM

Before I worked at my current store, I worked for the same owner at a different store. He was considering buying the one I now work at, and I happened to be in the area, so I stopped by for a little reconnaissance.
When I told my Manager (who would also be moving to the new store if/when the sale happened), he asked if I thought we could do better than they were at customer service.
I said, "I walked in, wandered around the store for five minutes, made eye-contact with someone who's name tag said Assistant Manager and said 'Hi'. The first time anyone spoke to me was when I stepped up to the register. YES, we can do better than they do."

Kit-Ginevra 05-30-2019 05:26 PM

As one Mystery Shopper's report I read suggested... 'On entering your store,I thought I had discovered the secret to the powers of invisibility'

Kit-Ginevra 06-18-2019 05:31 PM

... continuing this theme.
Your restaurant's quality of food and service was rated between 'Unsatisfactory' and 'Poor'. However,you get the prize as yours was the only one out of the competing restaurants where the customers actually said a)yes they would return and eat there and b)they would advise someone else to eat there.
Congratulations are in order I guess....

RealUnimportant 06-18-2019 08:02 PM

They must have some killer prices, or very persuasive staff!

Buzzard 06-19-2019 12:37 AM

"The food didn't actually attempt to kill/maim/eat me. Was able to keep it down after consumption."

I just have to wonder just where and what chain this be, if for no other reason, so I can avoid it. (especially those other shops that can't win against this pitiful showing)


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