Ok..this is going to be a slight rant, cause even though right now my mind is kinda out to lunch (without me) I was steaming about this.
So I go to staples to fax something..or rather have somebody help me fax something .. since right now I am having trouble doing something simple like type this up (I know..doesn't seem like it..trust me..this is after dozens of revisions). So I go up to the counter to ask for help. I am second in line..nobody behind me .. cool.
I wait (it takes awhile before the other person to get done) and get up to the counter..and the person behind the counter walks away. Ok..they must be going on break. I am ok with that, I will get somebody else's attention. I've been at the 'break time was 20 minutes ago and people have not stopped coming' point before.
While I was waiting to get somebody elses attention (this particular staples has two checkouts but everything is behind ONE desk, so I am just waiting for somebody not on break to come by) another person comes up and stands at the other check out. Employee who I thought was going on break..goes and starts talking to them "How can I help you?" ... I admit .. my jaw dropped.
Now, don't get me wrong, perhaps I should have spoken up when they walked away. Didn't want to be the SC that caused them to not get a break. My mind just ground to a halt for a minute, trying to process what the heck just happened. Before I could recover another associate (just coming from the office area behind said desk) come up and asked if I had been helped..so I got to get done what I wanted..but should I have done something different? Was I in the wrong here, or was this just not right on the check out person's part? Wth just happened?
So I go to staples to fax something..or rather have somebody help me fax something .. since right now I am having trouble doing something simple like type this up (I know..doesn't seem like it..trust me..this is after dozens of revisions). So I go up to the counter to ask for help. I am second in line..nobody behind me .. cool.
I wait (it takes awhile before the other person to get done) and get up to the counter..and the person behind the counter walks away. Ok..they must be going on break. I am ok with that, I will get somebody else's attention. I've been at the 'break time was 20 minutes ago and people have not stopped coming' point before.
While I was waiting to get somebody elses attention (this particular staples has two checkouts but everything is behind ONE desk, so I am just waiting for somebody not on break to come by) another person comes up and stands at the other check out. Employee who I thought was going on break..goes and starts talking to them "How can I help you?" ... I admit .. my jaw dropped.
Now, don't get me wrong, perhaps I should have spoken up when they walked away. Didn't want to be the SC that caused them to not get a break. My mind just ground to a halt for a minute, trying to process what the heck just happened. Before I could recover another associate (just coming from the office area behind said desk) come up and asked if I had been helped..so I got to get done what I wanted..but should I have done something different? Was I in the wrong here, or was this just not right on the check out person's part? Wth just happened?
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