You would not believe the number of guests that say "I don't need/want anything" when housekeeping comes to their room, and then they bitch about housekeeping not cleaning it. Our housekeeping staff is not 24 hours. Our housekeepers don't start going to the rooms until after checkout time (11 am) so if you refuse service, it's your own fault and they won't be back to finish it. Our housekeeping hours are limited.
No, you will not be getting money back just because you are stupid and don't understand that a hotel with so few rooms doesn't have a 24 hour housekeeper.
I really don't have time to be walking around to all the rooms every day, but apparently I'm going to need to.
Just yesterday, we had someone say no service, and have a DND on their door, then they whined to the front desk in the evening that their room wasn't done. It's happening about once a day.
No, you will not be getting money back just because you are stupid and don't understand that a hotel with so few rooms doesn't have a 24 hour housekeeper.
I really don't have time to be walking around to all the rooms every day, but apparently I'm going to need to.
Just yesterday, we had someone say no service, and have a DND on their door, then they whined to the front desk in the evening that their room wasn't done. It's happening about once a day.
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