brief one...
phone rings at about 4pm...(we close at 8 during the week)
me: *standard greeting*
them: (in accented, but clear english): do you have room for a small motorhome tonight?
me: i have one spot left
them: when is the latest i can get there?
me: we close at 8 o'clock, but if you want that site, you should make a reservation. i've already had other inquiries about that site
them: how late can i come? is 9 too late?
me: we close at 8, but we have a late check in procedure, so there is no time that is too late... however, if you want a site, you need to make a reservation. i only have 1 site
them: i can come after 8?
me: i only have one site. you need a reservation
them: ok. i come at 8
me: o..kay.... *shrug*
so guess who showed up at 7 to find out that the one site had been sold? if you said my accented phone friend, you win the prize!
and while they had an accent, it wasn't so thick of an accent that i would think they would have trouble understanding "you need a reservation". especially said no less than 3 times.
phone rings at about 4pm...(we close at 8 during the week)
me: *standard greeting*
them: (in accented, but clear english): do you have room for a small motorhome tonight?
me: i have one spot left
them: when is the latest i can get there?
me: we close at 8 o'clock, but if you want that site, you should make a reservation. i've already had other inquiries about that site
them: how late can i come? is 9 too late?
me: we close at 8, but we have a late check in procedure, so there is no time that is too late... however, if you want a site, you need to make a reservation. i only have 1 site
them: i can come after 8?
me: i only have one site. you need a reservation
them: ok. i come at 8
me: o..kay.... *shrug*
so guess who showed up at 7 to find out that the one site had been sold? if you said my accented phone friend, you win the prize!
and while they had an accent, it wasn't so thick of an accent that i would think they would have trouble understanding "you need a reservation". especially said no less than 3 times.
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