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Old 09-01-2019, 06:49 PM
Pixelated Pixelated is offline
Area Manager
Join Date: Oct 2016
Location: Bookholm
Posts: 1,954

Tht's bizarre. Most SCs would have stood there and screamed for 20 minutes straight and refused any and all compensation ... or demanded something wildly out of line (free rooms for life, for example).

Now she's going to go complain to everybody even though she COULD have gotten compensation, and with good will, but didn't bother to tell you until she was halfway out the door.
Customer service: More efficient than a Dementor's kiss
~ Mr Hero
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