It seems at every department store like Wally World or Target, there is a constant battle going on between the people who work in softlines (clothing for those who are not familiar with the terminology) and the people who work in hardlines (everything else).
I am of the opinon that at my store, softlines has it so much easier than hardlines. Here are the reasons why:
1. Softlines used to help during truck unloads by sorting their merchandise, hanging the hanging apparel on racks, and removing the plastic. Then the apparel manager decided that was a waste of her payroll, and now the other truck unloaders are responsible for doing that. And if they don't sort everything correctly they get yelled at.
2. They do not pull their own merchandise to replace the stuff that got bought. Hardlines is responsible for that. Softlines used to request and pull merchandise during the day, but evidently the apparel manager decided that was also a waste of payroll. Third shift used to pull everything but softlines because they didn't have time to deal with that. Apparel manager responded by threatening write-ups if her merchandise didn't get pulled at night. Oh, and hardlines also has to fill the softlines that gets pulled, which is a daunting task if you are unfamiliar with that department.
3. They do not respond to pages for backup cashiers. The rule at our store is that backup cashiering responsibilities should be shared equally between softlines and hardlines. However, hardlines gets almost all the requests for backup cashiering because whenever softlines is asked if they can send somebody to cashier, they claim they are all with customers. The rumor going around my store is that the apparel manager told the softlines employees not to respond to backup cashiering pages, because the department got marked down during a corporate visit for being messy, and she wants everybody to concentrate on straightening.
4. If softlines is really trashed at night, hardlines will often be asked to go over to softlines and help straighten. However, if hardlines is trashed, softlines never goes over to hardlines to help straighten. It's really maddening when you're staying late fretting over your zone because rumor has it some corporate suits are going to visit in the morning, but all the softlines girls are leaving right at closing time.
5. They don't backstock any of their merchandise, Once again, hardlines gets to do that. There is a cart of luggage backstock sitting in apparel backstock that has been there for close to a month. Softlines just pushes it into hardlines backstock to get it out of their way. Last night the overnight supervisor got fed up and put a sign on the cart telling softlines to backstock that luggage. It read "Softlines, can you please backstock this? Thank you!" I think she was way too nice about it. I suggested "Backstock this shit already!"
Hardlines could never ever get away with leaving backstock sit for that long.
Really, it must be nice to be paid the same wage as myself and not have to do any good hard work.
I am of the opinon that at my store, softlines has it so much easier than hardlines. Here are the reasons why:
1. Softlines used to help during truck unloads by sorting their merchandise, hanging the hanging apparel on racks, and removing the plastic. Then the apparel manager decided that was a waste of her payroll, and now the other truck unloaders are responsible for doing that. And if they don't sort everything correctly they get yelled at.
2. They do not pull their own merchandise to replace the stuff that got bought. Hardlines is responsible for that. Softlines used to request and pull merchandise during the day, but evidently the apparel manager decided that was also a waste of payroll. Third shift used to pull everything but softlines because they didn't have time to deal with that. Apparel manager responded by threatening write-ups if her merchandise didn't get pulled at night. Oh, and hardlines also has to fill the softlines that gets pulled, which is a daunting task if you are unfamiliar with that department.
3. They do not respond to pages for backup cashiers. The rule at our store is that backup cashiering responsibilities should be shared equally between softlines and hardlines. However, hardlines gets almost all the requests for backup cashiering because whenever softlines is asked if they can send somebody to cashier, they claim they are all with customers. The rumor going around my store is that the apparel manager told the softlines employees not to respond to backup cashiering pages, because the department got marked down during a corporate visit for being messy, and she wants everybody to concentrate on straightening.
4. If softlines is really trashed at night, hardlines will often be asked to go over to softlines and help straighten. However, if hardlines is trashed, softlines never goes over to hardlines to help straighten. It's really maddening when you're staying late fretting over your zone because rumor has it some corporate suits are going to visit in the morning, but all the softlines girls are leaving right at closing time.
5. They don't backstock any of their merchandise, Once again, hardlines gets to do that. There is a cart of luggage backstock sitting in apparel backstock that has been there for close to a month. Softlines just pushes it into hardlines backstock to get it out of their way. Last night the overnight supervisor got fed up and put a sign on the cart telling softlines to backstock that luggage. It read "Softlines, can you please backstock this? Thank you!" I think she was way too nice about it. I suggested "Backstock this shit already!"
Hardlines could never ever get away with leaving backstock sit for that long.
Really, it must be nice to be paid the same wage as myself and not have to do any good hard work.
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