View Single Post

Old 07-04-2007, 05:26 PM
Andara Bledin's Avatar
Andara Bledin Andara Bledin is offline
Girl Thursday
Join Date: Mar 2007
Location: Sunny Southern California
Posts: 10,135

Quoth Luna View Post
It amazes me about all the complaints over foreign based call centers. If all call centers were based in the US (or your country of origin) do these customers understand that their services would probably cost about 10% more?

Then they'd be calling to complain about that too.
Oh, it doesn't amaze me about foreign call center complaints.

I have much too often had to deal with off-shore call centers where the people answering the phones not only had incredibly thick accents, but their grasp of English was marginal, at best, and they were incapable of actually understanding anything that did not fit the script they were using.

When a call that should take no more than 15 minutes takes 2 hours, I think you have every right to be incredibly irritated or downright pissed.

Faith is about what you do. It's about aspiring to be better and nobler and kinder than you are. It's about making sacrifices for the good of others. - Dresden