I don't understand some people. Are people that clueless that they must make the SIMPLEST instructions into a 20-30 minute call! And this is only UNPLUGGING the stupid box! I think those people should not have cable boxes if they don't know the meaning of the words UNPLUG. I have told customers time and time again to unplug their box but they always tell me, "i still see the time on the box, oh, i still see "no data" on my menu screen. Hello! That means that the box is NOT unplug and you are unplugging the TV or UNSCREWING the cable line.
I had spent 20 minutes just telling the guy to unplug his cable box so finally, I just said FUCK IT so I had a tech go out there. I am not spending another 10 minutes with this fool.
I also had one guy call just to turn off his TV! His box was interrupted and he had a problem turning off the TV. I had to tell him just to power off his tv using the TV itself! I swear, TV, cable boxes, VCR and DVD players have been around YEARS, I don't understand how people do not know the OBVIOUS the way to turn off something or even unplug something.
I am sorry if I sound hostile but I can't stand people who don't follow the most simplest instructions.
Also, a little lesson, Turn off the cable box does not mean unplug the box!
I had spent 20 minutes just telling the guy to unplug his cable box so finally, I just said FUCK IT so I had a tech go out there. I am not spending another 10 minutes with this fool.
I also had one guy call just to turn off his TV! His box was interrupted and he had a problem turning off the TV. I had to tell him just to power off his tv using the TV itself! I swear, TV, cable boxes, VCR and DVD players have been around YEARS, I don't understand how people do not know the OBVIOUS the way to turn off something or even unplug something.
I am sorry if I sound hostile but I can't stand people who don't follow the most simplest instructions.
Also, a little lesson, Turn off the cable box does not mean unplug the box!
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