So Wednesday, after waking up with a huge hangover in Miami, driving four hours back to Key West, and doing magic for three hours for the kids at the restaurant, I was tired, I was hungry, I was ready for some dinner. And I didn't want to spend a lot of money eating out or make a lot of effort cooking something, and didn't really have anything at home to cook anyway. Solution: Subway!
So I go in, and after I select my bread, cheese, and meat, the girl slides my sandwich down to the veggie area. She looks down to the floor, leans down, and picks up a knife that had fallen there, and puts it on the board. Okay....certainly she is going to clean that shortly, but she wants to take care of me first. I'm fine with that. I select my veggies and dressing, and then....she uses the knife that had been on the floor to press everything together in my sandwich and starts to cut it.
"NO!" I said forcefully. She looks up, confused. "That knife was on the floor! You can't use it to cut my sandwich!" She doesn't quite understand me, as she was clearly not a native English speaker. I repeat myself. She still doesn't know what I'm talking about, so calls over her coworker. Her coworker, while also not a native English speaker, has been at that shop a while (I recognized her from previous visits), and I repeat my objection to her. At first she doesn't quite understand what I'm saying. "That knife she was going to cut my sandwich with as on the floor. She can't use that. It's unacceptable!" Finally the light bulb goes off, and the senior staffer grabs the entire sandwich and pitches it in the trash, and instructs the rookie to start over. The rookie makes me a whole new sandwich....and as she's doing this, I notice the offending knife is STILL on the board. I'm being pleasant--I never yelled about the incident, merely made myself clear on the point of contention--but watched that knife, wondering if she still didn't get it, and would try to use that knife yet again. So, she slides my sandwich over to the veggie area, picks up the dirty knife....and puts it aside, presumably (hopefully!) to be cleaned later, then picks up another knife (presumably clean), and finishes up my sandwich.
No muss, no fuss, I was very polite and friendly, merely making my very valid point.
But seriously, I don't care what language you speak, you HAVE to know that using a knife that's been ON THE FLOOR on food is just not something you can ever do.
I left on a positive note, and enjoyed the sandwich, but it does make me wonder what I may have missed at that place in the past, especially with new employees. I will say that, had she tried to use the knife from the floor on the second sandwich, I would have walked out and found my dinner elsewhere. Fortunately she didn't, but still....meh.
So I go in, and after I select my bread, cheese, and meat, the girl slides my sandwich down to the veggie area. She looks down to the floor, leans down, and picks up a knife that had fallen there, and puts it on the board. Okay....certainly she is going to clean that shortly, but she wants to take care of me first. I'm fine with that. I select my veggies and dressing, and then....she uses the knife that had been on the floor to press everything together in my sandwich and starts to cut it.
"NO!" I said forcefully. She looks up, confused. "That knife was on the floor! You can't use it to cut my sandwich!" She doesn't quite understand me, as she was clearly not a native English speaker. I repeat myself. She still doesn't know what I'm talking about, so calls over her coworker. Her coworker, while also not a native English speaker, has been at that shop a while (I recognized her from previous visits), and I repeat my objection to her. At first she doesn't quite understand what I'm saying. "That knife she was going to cut my sandwich with as on the floor. She can't use that. It's unacceptable!" Finally the light bulb goes off, and the senior staffer grabs the entire sandwich and pitches it in the trash, and instructs the rookie to start over. The rookie makes me a whole new sandwich....and as she's doing this, I notice the offending knife is STILL on the board. I'm being pleasant--I never yelled about the incident, merely made myself clear on the point of contention--but watched that knife, wondering if she still didn't get it, and would try to use that knife yet again. So, she slides my sandwich over to the veggie area, picks up the dirty knife....and puts it aside, presumably (hopefully!) to be cleaned later, then picks up another knife (presumably clean), and finishes up my sandwich.
No muss, no fuss, I was very polite and friendly, merely making my very valid point.
But seriously, I don't care what language you speak, you HAVE to know that using a knife that's been ON THE FLOOR on food is just not something you can ever do.
I left on a positive note, and enjoyed the sandwich, but it does make me wonder what I may have missed at that place in the past, especially with new employees. I will say that, had she tried to use the knife from the floor on the second sandwich, I would have walked out and found my dinner elsewhere. Fortunately she didn't, but still....meh.
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