Had the following sucktacular exchange today.....
Me=One by one the penguins steal my sanity
SC: (referring to a patio chair of some sort) I'd like to buy this.
Me: Okay! (hands her the pull tag for this item) Just take this to the cashiers and we'll load it up for you.
SC: Oh no. I want the display!
Me: Unfortunately, we do not sell our display models until the item has gone to no reorder and there are no more boxed ones in back.
SC: But I don't want to have to put it together.
Me: I'm sorry but I could get into trouble if I sold the display when we still have boxed ones in back (not entirely true)
SC: Well...I'll just get a chair someplace else then!
Me: Great. Have a nice day!
Herewith, the reasons why we do not sell displays until all the boxed ones are gone:
- It prevents us from having to blow payroll to assemble new displays
- Selling the displays early is how we kill our margins on furniture. The boxed items sit in the backroom getting marked down repeatedly because nobody knows we have them.
- In the case of baby furniture, state law forbids it. Won't somebody please think of the children, you know.
- The boxed items usually will be in better condition.
I already had to assemble a new display for a different set of chairs, because sold the display prematurely. All the chairs in question required a fair amount of nuts, bolts and cursing to put together.
Aside: If people saw the amount of care and effort we put into building our displays, they'd never want to buy them.