Once upon a time, I did business with a mail order company who misspelled my last name. So, when I called to place another order, I told them about it.
Person on the other end of the phone: Well, it seems there are two choices. One, you can go to court and have you name legally changed to match our records. That would be complicated for you, but it would make my job easier. Or, I can correct the name we have on file, which would be easy for you, but would make my job more difficult. Which do you prefer?
It was the funniest thing I'd heard in a long time. But somehow, I think if I made a joke like that to one of my customers, they'd be calling a supervisor:
Customer: I can't believe this s**t. Your representative insisted I have my name legally changed to match your records because he's a lazy ass! He needs to be fired immediately and maybe prosecuted! And now I want free cable for life! blah, blah, blah.
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I was neat, clean, shaved and sober, and I didn't care who knew it. -- Raymond Chandler
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