Employee survey results

[SG15Z]

So last year corporate started a survey program for employees so they can get feedback from their peons about their work environment. Things like "Do you look for other jobs?", "Is there good 2way communication with management?" etc. And we got our results. See they have a target score and well, this year our store was dead last in half the categories. Some as low as 19%!!!!! And the rest were on the low end. So in other words we were dead last in people liking their jobs in the entire District!!!! And guess what? Our district was last in the division!

So this week the SM has been having meetings with us peons wanting to know what the problem is and what we need to do to fix it. And he seemed pretty sincere about it. Maybe this is a good sign? I mean the fact the company is doing this (and other things) shows they're noticing that the morale just isn't what it use to be and maybe they need to fix it. If so they have a long way to go to fix the "problem".

[Retail Associate]

Our store started doing those surveys last year. When we first took it we could answer the questions anonymously. A week or so later we had to re-take the survey but that time we had to enter our employee ID number. The reason they gave us for having to re-take it was because there was some kind of computer glitche.

Everyone knows that's bull. The first time we were all very honest in our answers and the results obviously weren't what they wanted. The second time no one was honest.

At first it was voluntary, now it's a requirement and a complete waste of time. They know we're not going to put our jobs in jeopardy by answering truthfully.

It's a joke, just like everything else at that hellhole.

[Supermarket Slave Girl]

We have surveys like that too, but we never see the results and nothing gets done with problems we may have, bit of a waste of time if they are ignored.

It's good that your manager cares and wants to improve things.

[Stormraven]

Where I used to work, they did surveys like that about every two years. Always anonymous, though we had to indicate specific departments. Being a bit of a cynic, I never expected much from them, but they weren't bad, and the company was a good one to work for.

[Drakstern]

Our company did something amusing with those surveys.

They gave them to everyone...

Except for the people on the phones.

In fact, they didn't even tell us they were doing the surveys(I found out secondhand). Apparently, they thought we'd harsh the '500 best places to work' vibe.

[KellyHabersham]

All city departments where I work get one of those surveys every year, but the only specifics I can recall are that while every year, lack of benefits for part-timers are mentioned, but nothing is ever said/done.

[PepperElf]

A week or so later we had to re-take the survey but that time we had to enter our employee ID number.

that's one thing i did like about the military. they had strict rules set up regarding that. The surveys had to be anonymous, and if you were in a command less than 50 people the surveys had to be sent off site to be read.

[Irving Patrick Freleigh]

Quoth SG15Z

So this week the SM has been having meetings with us peons wanting to know what the problem is and what we need to do to fix it. And he seemed pretty sincere about it. Maybe this is a good sign? I mean the fact the company is doing this (and other things) shows they're noticing that the morale just isn't what it use to be and maybe they need to fix it. If so they have a long way to go to fix the "problem".

Don't hold your breath. Management will conveniently forget about the store's morale problem before too long.

A couple months ago one of the corporate HR people came down for a couple of roundtable meetings where employees could express various concerns they had and give ideas on how to make the store a better place to work. As far as I can tell, absolutely nothing's changed since then.

Quoth Peppergirl

Why even bother to put them out if you're going to ignore them anyway?

To give off the impression that you care about your peons--I mean employees.

[AirHostess]

I got a perverse sense of pleasure when the cabin crew survey results came back They were crap. Do management pay any attention? No.

[crazylegs]

At least your job pretends to care, I *never* get a morale survey at this job!