Not sure to which side this 'sucked'
Mom and I went to a TGIFridays for lunch Tuesday afternoon, cause Mom had errands to run. We were most of the way through our meal when a couple of ladies were seated in the booth behind me. I think nothing of them, as I had some double layer Quesadillas to nosh on still.
However, as I'm sitting there, deciding exactly how much more I want to eat, I overhear the conversation these ladies are having with their server(s)...
L1: Lady 1, customer
L2 (never spoke that I heard)
S1: Server 1
S2: Server 2, sounded like a manager to me
L1: *whips out her gold member card, or something like that, I never knew Friday's had a frequent diner card...*
S1: *takes the card* "I'm sorry, ma'am, this card isn't coming up in the system. Do you have a newer card?" *apparently, this was one of the first cards they issued, and they have since upgrade*
L1: "I have another card, but I don' have it on me."
S1: "I can look it up by phone number...?"
L1: *rattles off a number*
S1: *wanders off to try it out*
S2: *pokes her head into the fray* "What seems to be the trouble?"
L1: "I know I have enough points on that card to qualify for a free appetizer, but she said it won't run."
S2: "Do you have another card? A more recent one?"
L1: "Yes I do, but I don't have it on me, cause I never got it."
S2: *gets phone number number 2 (I think...) wanders off to try it out*
S1: *returns* "Sorry I kept ya's (I swear, she said 'ya's'...) But that number didn't bring up anything in the system."
S2: *returns as well, no card in hand either*
L1: "Well, how do I get those points on a more recent card?"
S2: "You're actually going to have to call the hotline on the back, and they can get that sorted out for you."
Most of that was paraphrased, cause I don't remember exactly what was said at this point.
"I call murder on that!"