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seriously?
  #1  
Old 06-10-2010, 06:15 PM
vacation_rentals_suck vacation_rentals_suck is offline
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Default seriously?

Guest: Dave, I am so pissed. One of my guests who is here as part of our wedding group checked in and was given a welcome basket with the wrong name and unit number on it

Me: well all the baskets are the same

Guest: I know all the baskets are the same but you completely missed the point. The point is you gave him a basket that was for another guest. I dont care if they are all the same. We put labels on those baskets for a reason so that we could keep track of which guests got their baskets. Now everything is out of whack and its unacceptable to me.

Me: ok would you like us to switch the basket out for the one with the guest's name on it?

Guest: how dare you make light of this

Me: I am not making light of it

Guest: You are. What you're going to do is go down there and take him the correct basket and pick up the one that was supposed to go to the Olson's and take it to them at their unit and I want you to apologize to them. Here we were thinking the Olson's had already checked in and low and behold, some dumbass screwed it up. It has already been one disaster after another with the bimbo on the phone giving us the wrong phone number for one of the restaurants and just subpar service all around. I will never come here again.

Me: I am sorry you feel that way

Guest: oh you dont care, Dave. Nobody in your company does. Now get those baskets switched pronto.

Me: ok

  #2  
Old 06-10-2010, 06:19 PM
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And speaking of basket cases...
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  #3  
Old 06-10-2010, 06:24 PM
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Quote:
Quoth Sheldonrs View Post
And speaking of basket cases...
Off day? You normally can do better.
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  #4  
Old 06-10-2010, 06:31 PM
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Quote:
Quoth Plaidman View Post
Off day? You normally can do better.
But Let's Observe Why Mr. Expectations
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"All I've ever learned from love was how to shoot somebody who out-drew ya"

  #5  
Old 06-10-2010, 06:54 PM
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Dave... wow... you get some special little snowflakes in your corner of the world, don't you? Imagine how perfect and boring these people's lives must be for THIS to be their hugest concern....

But, you know, I shouldn't make light of it
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  #6  
Old 06-11-2010, 01:37 AM
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RecoveringKinkoid RecoveringKinkoid is offline
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Quote:
Quoth Sheldonrs View Post
But Let's Observe Why Mr. Expectations
Dude? One day, they are going to come for you. I will die laughing and it will be your fault and they will come for you.

EDIT: That was the wrong thing to say to you. Wasn't it.

  #7  
Old 06-11-2010, 02:14 AM
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dalesys dalesys is offline
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Quote:
Quoth RecoveringKinkoid View Post
Dude? One day, they are going to come for you...
T'would be only turn about.
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  #8  
Old 06-11-2010, 01:12 PM
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Sheldonrs Sheldonrs is online now
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Quote:
Quoth RecoveringKinkoid View Post
Dude? One day, they are going to come for you. I will die laughing and it will be your fault and they will come for you.

EDIT: That was the wrong thing to say to you. Wasn't it.
Not totally wrong. You just need to change one of the prepositions. Not "for", ON.


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  #9  
Old 06-11-2010, 05:56 AM
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Quote:
Quoth Sheldonrs View Post
But Let's Observe Why Mr. Expectations
Oh that just sucks....
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  #10  
Old 06-11-2010, 09:35 AM
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Anakah Anakah is offline
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It took me a bit to get what Sheldonrs wrote but it sure made me laugh my ass off when I figured it out!! That was too awesome.

But after reading a lot of your posts, your job is like SC central. You have nerves of steel. I don't know if I could handle your job. That lady was a nutzoid bitch.
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