Sorry everyone. I tried to hold this off for as long as I could but I just gotta rant about this. I work at a mexican fast food place we will call Taco Place. If you go to Burger King or Mc Donalds's Drive- Thru and you want ketchup or salt, you ask for it. If you go to Wendy's and want salad dressing or pepper, you ask for it. If you go to KFC and want extra butter, you freaking ask for it! Despite this fact, many of my customers think at Taco Place, they don't have to ask for taco sauce when they want it.
I guess all Taco Place employees must come fully equipped with sauce detection abilities and mind reading powers and I just missed the memo.
Anyway, I have been yelled at, cussed out, threatened, and even been turned into the bad guy (girl?) over (wait for it...) hot sauce. That's right folks. This red faced, fire breathing dragon spitting curse words at me is not upset that I charged her twice for that drink. She is not mad that I gave her the wrong order or shorted her change. She is mad because I didn't use my awesome phychic powers to read her mind to know she wanted mild and fire sauce.
I apologise...I am a tad rusty.
I wouldn't be ranting if it was just the occasional nut case who tends to forget Taco Place hires human beings and not supernatural entities. This kind of thing happens with maybe 50 or so percent of our Drive- Thru customers.
I usually get the same responces with the sauce SC's which I will divide into catagories and list.
"Excuse me! YOU didn't give me any sauce!!!"
"Hey!! Where's my sauce?!!"
"You people ALWAYS forget to put sauce in my bag!!"
"There's no sauce in here!!!"
"Don't I get any sauce with that?!"
To which I usually either ask "what kind" and get a snotty, huffy "MILD!!" in return or ask "well did you ask for any sauce?" and get a responce of baffled sputtering.
"Why isn't there sauce in here?! I asked for it!!"
"I can't believe you don't remember that I need sauce!"
"YOU never asked if I wanted sauce!!!"
Note: All of these quotes are paired with puppy dog eyes brimming with tears and pouted, trembling lips.
"There's no sauce in my bag..."
"Where's my taco sauce?"
"I never got any sauce..."
"You never asked me..."
SC: *insert any of the above quotes*
Me: What kind did you want?
Brilliant! You insist that I should magically know what kind and how many sauce(s) you want, when not even YOU know what kind of sauce you want!
SC: *insert 1 of above quotes*
Me: What kind would you like?
SC: Blank sauce.
Me: (the guidelines say "one sauce per item unless they ask for more) *hands correct amount of sauces*
SC: That's not enough!!! (or) Can I have more?! (or) I need more than that!
Silly me. I should have used my detective skills from when I worked with Holmes to deduce that you wanted 10 saucs for your 2 tacos. I apologise.
SC: I need x BIG handfuls of sauce for my (small) order!
Yeah right. You just want a nice little stockpile of sauce in your fridge door because you're too cheap to buy your own dam sauce...
Me: What kind?
Me: ....What kind of sauce?
SC: TACO sauce!!!
Me: What kind of taco sauce?
Me: We have mild, hot, fire, fire roasted and verde. Pick one.
Inside, where the sauce is at this little free-for-all stand, I see people taking heaping handfulls of sauce. One guy even took a handful of sauce packets and DRANK THEM! One by one... rip...squirt...squeeze...trash...repeat.
One customer I remember in particular:
SC: You forgot to give me my sauce!!!
Me: I'm sorry sir, but we aren't allowed to ask. You have to ask us for sauce.
SC: I did!!!
Me: Which one did you want? I must not have heard you.
SC: MIIILLDDDDD!!!! And lots of it!!!
SC: That's rediculous that I should have to ask for my own sauce!!!
Yes, it is
cumbersome, isn't it. Opening your mouth doesn't seem to be an issue. Perhaps it's the asking part that pains you so...
SC: All Taco Place customers need sauce!!!
Me: Actually, many, many customers don't want sauce.
SC: Gimme my damn sauce!!!
Another little gem...
Me: *hands the lady her bag*
SC: WHERE did you put my sauce?!
Me: You never asked for sauce, so you don't have any sauce.
SC: It SHOULD be in my bag!!
Right then. I'll use my Jedi mind powers to move the sauce into that bag you're clutching so tightly, provided you don't follow through on the thought of whipping it at my face.
Me: What kind do you want?
SC: You should know!
Me: We aren't allowed to act for sauce blah blah blah.
SC: That's stupid!!!
Me: I'm sorry you feel that way.
SC: ASK ME!!!
SC: Ask me if I want sauce!!
Me: I'm not allowed to mam.
SC: Ask me or I won't tell you what kind I want!
Me: Then I guess you won't be getting sauce.
SC: You would rather disregard my wishes than ask one stupid question?!!
Me: I don't like breaking rules, no matter how dumb they may be.
SC: I just want my mild sauce so hurry up and ASK ME!!!
Me: Here's your mild sauce you just asked for.
Some SC's even tell me to change the rule!
Well, I may look like a cashier, but really i'm the CEO of Taco Place INC who works as a cashier to pass the time. I snap my fingers and WHAMMO! Rule changed! You know i'm lying? Oh dam...I was hoping you didn't mean I should use my Jedi mind trick to make the company change their rules. It's such a hassle...
SC's of the world (who love taco's), I beg you. Please, just ask. For. The. Sauce. It's not hard. Then you don't have to put on the overly dramatic act and I don't have to rant about it on CS! It makes life so much better!