I worked the front desk at a resort hotel and actually had a woman send us the bill for a pair of shorts she thought she left in her room. When she called to ask if we got the bill I told her, "Yes, I put it on the manager desk but I need to inform you that when you registered, you signed a statement that the hotel is not responsible for items that
you leave behind. They will not reimburse you."
She didn't like that.