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"We are tax payers!"
  #1  
Old 03-26-2012, 10:20 PM
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depechemodefan depechemodefan is offline
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Default "We are tax payers!"

cw 1 = cw on the first floor.
cw 2 = cw with me on the third floor,
sc = guy who doth sucketh.
scg = the sc's so

CW 1 on the first floor calls me on the third floor, asking if our (public) fax machine is working. So far as I know, it is. She said she will send a patron up to my floor.

Ten minutes latter a guy with a suitcase and his female SO comes up to me. He asks where the fax machine is. So far he is acting ok.

I take him to the machine, show him the instructions on the wall (like anyone ever read the instructions), show him where to insert the $1, then I start to walk away.

SC: do you have writing paper?
me: um, no, but I have a type of paper you can write on.
So I go get an old flyer. From personal experience, either people will be happy to be able to write on a the back of a beige 8 1/2 x 11 paper or they get pissy about us not having lined paper. In fact, two weeks ago I got a man that had his paper stolen and he goes to college and he needed to do a report and he didn't like we didn't have lined paper Also, I was going to tell the person that the fax is $1 a page. I figured
he needed the paper to make a cover sheet, but I couldn't see how to keep him from being pissed about that.

I hand the sc a sheet of the flyer.
sc: you don't have paper to write on?
me: sorry, no, just scratch paper.
sc: I can't believe this.
me: sorry, you have to bring your own supplies
scg: *scoffs*
sc: I'm a tax payer, you can't tell me to bring my own supplies.
me: if you don't have supplies, you can go to the CVS 4 blocks down the street.
sc: I'm going to the second floor and they'll give me paper.
me: no, they won't, since we don't have paper to hand out.

so I walk away and sc and his hag are scoffing, laughing behind my back. Fine, I just walked away. Then I circled back because I thought they might open the copy machine to steal paper to make a note. Luckily they ran into cw2. They asked for paper and she said we didn't have any, put we had recycled paper, and she got a sheet of paper from the recycle bin. I thought they might pitch a fit but they seemed ok about it and went to a table to write a note. But they are looking my way, giving me looks of death.

So I left the floor until my cw2 called me asking for help. She was first sending a request to the closed floor, whilte sc and scg were standing at the desk, giving me death looks. CW2 wanted me to help one guy get one of the study rooms. Then cw2 helped these losers to fax.

side story, one guy in a study room needed books on models. He didn't elaborate at first but finally gave me the whole story about how he has an art degree and he needs pictures of female models. I asked if he could draw models from magazines but he said no. I sent him to the 2nd floor where are art books are. When I put the other guy in the study room, art guy asked if my cw gave me a pen to give to him. I told him we don't have pens to hand out but we have the golf pencils to hand out, and he siad, "thank you, baby." Then when I asked cw2 about the pen, she said she didn't talk to him. Then he was waving for our attention. I went back to him and he wanted to know where the dictionaries were. I told him where they were and that he had to go get one himself.
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  #2  
Old 03-26-2012, 11:14 PM
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bainsidhe bainsidhe is offline
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Remind me to be super extra uber polite to the employees next time I go to the library. You guys deserve it.
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  #3  
Old 03-27-2012, 01:22 AM
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Draper Mel Draper Mel is offline
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You're a taxpayer? Hey, guess what, so am I! What a coincidence!

I'll bet if he heard his tax dollars were paying for free lined paper and pens for every patron, he'd be pretty pissed. Don't they know there's a CVS down the street?

  #4  
Old 03-27-2012, 03:42 AM
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depechemodefan depechemodefan is offline
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Thanks bainsidhe

I felt like saying, "I pay taxes too, what's your point?"
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  #5  
Old 03-27-2012, 04:08 AM
CallCenterGirl CallCenterGirl is offline
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I used to love that line when I was a dispatcher for police. Another good one: "I'll have your job." Well come and get it! Then you can deal with jerks like yourself. I applaud all of you that have personal contact with people and I'm thankful I just talk to them on the phone.

  #6  
Old 03-27-2012, 11:16 PM
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Quote:
Quoth CallCenterGirl View Post
I used to love that line when I was a dispatcher for police. Another good one: "I'll have your job." Well come and get it! Then you can deal with jerks like yourself. I applaud all of you that have personal contact with people and I'm thankful I just talk to them on the phone.

That's when you can smile and give them the web address of your company so they can apply.
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  #7  
Old 03-29-2012, 02:15 AM
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EricKei EricKei is offline
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Quote:
Quoth CallCenterGirl View Post
"I'll have your job."
REALLY?! Oh Dear Gawd, THANK YOU! *rips off apron and tosses it at SC* Ok, here you go, you need to come in at 6am, stay til 4, you might get a lunch break, not sure yet, just so ya know, the pay sucks, and don't eat any of the pastries out of the vending machine in the 7th floor, some of them are older than the library itself!

*runs off, cackling* I'M FREE! I'M FREE! HAHAHAHAHAAAA!
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  #8  
Old 03-30-2012, 02:55 AM
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Seriously...I can only imagine someone saying to me on the phone that they'd get me fired...oh please, have at it. I've been fired before and I probably will be again, but really, I'm much nicer on the phone than a lot of these idiots deserve, so if I get fired because of them I will not be crying in my cornflakes. And those people wouldn't last 2 seconds doing what I do.
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