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BK Konfusion
Old 03-26-2012, 03:56 AM
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Dadeo Dadeo is offline
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Default BK Konfusion

This wasn't one of my customers but a friend of mine's, though I was witness to it.

WBGG: wannabe gangsta-girl (suburban white-bread)
CS: Customer Service rep (my friend)

In line at a food court BK, WBGG - third in line - is on her phone with her BFF, reading off the menu to her.

WBGG: "Whatcha want, girrrrrrl? Dey gots..." loudly lists off then ENTIRE burger menu during the time it takes to get to her turn.
CS: "Hi, what can I get for you today?"
WBGG: "Yeah, you got that Steakhouse burger?"

The Steakhouse was the big promo burger of the month and there were posters, standalones and countercards all over the place, not to mention the HUGE promo on the overhead menu that she had just read to her BFF

CS: "Yes, it's our feature menu item right now" points up to the menu
WBGG: looks up at the menu "Yeah, so how much is it?"

CS has heard the whole conversation between WBGG and her BFF - as had everyone else within about a twenty foot radius. CS shoots me a WTF look.

CS: "Umm" points up to menu where, again, HUGE promo
WBGG: "Okay..." (looong pause)
CS: "So, can I get you anything?"
WBGG: studies the menu "Gimme a Whopper"
CS: "Just the sandwich or would you like a combo?
WBGG: still looking at the menu "How much for the combo?"

CS gives me another look, SRSLY WTF?

CS: points up again "It's 3.99 for the sandwich or 6.89 for the combo"
WBGG: "Okay"
CS: "Okay combo or okay just the sandwich?"
WBGG: "Gimme the combo"

The rest of the transaction went pretty much as can be expected.

And after that whole conversation with her BFF, she only got one burger. I don't know, maybe they're going to share.

Old 03-26-2012, 05:57 AM
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Gah this is so frustrating. You are waiting in line for 20 minutes (as is everybody else) and the person in front of you gets their turn..only to take a long time to decide. Want to hit them with a (BK) Fish!. Heck it is why right now I bring somebody else to put my order in..cause with my mind in the fog it is..don't want to hold up the line!
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Old 03-26-2012, 06:01 AM
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There are times when I wish that carrying and using a cell phone jammer wasn't illegal.
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Old 03-26-2012, 12:57 PM
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Reminds me of the Sinbad routine. See 1:20 mark.
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Old 03-26-2012, 04:32 PM
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Quoth csquared View Post
Reminds me of the Sinbad routine. See 1:20 mark.
That was so funny and true.
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Old 03-26-2012, 04:41 PM
raudf raudf is offline
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BK is also one of the establishments that needs the sign that says, "If you can't finish your call before you get to the counter, we can't be bothered to serve you."

Double points if the person is on the phone, having phone sex. Fortunately, it was just me with no kid in tow at the time, but... really? I shoulda started rated them for quality. They'd have only gotten a 1, because it wasn't the least bit imaginative.

Old 03-26-2012, 11:24 PM
PepperElf PepperElf is offline
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this is why i stand back, out of the line, until i can decide
other people come up behind me and i direct them in saying "i take forever to decide, go ahead"

Old 03-27-2012, 03:45 PM
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Ironclad Alibi Ironclad Alibi is offline
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This topic was featured in the Pearls Before Swine comic last Sunday.
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Old 04-05-2012, 02:30 AM
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Quoth Ironclad Alibi View Post
This topic was featured in the Pearls Before Swine comic last Sunday.
I loved that one! I hate people who spend their time in line yakking their asses off instead of thinking about what they want, then when they get to the counter, you'd think they were making some earth-shaking decision. Dude, it's a burger/sub/pizza/coffee/whatever! Make a choice and move on!
When you start at zero, everything's progress.
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