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  #11  
Old 04-25-2012, 04:25 AM
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Slayer Slayer is offline
Seriously?
 
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Quoth cono1717 View Post
It was a quick thing that would take less than 2 seconds to do, we tend to have a diagnostic charge, which would have covered it but I waved over it in hope of bigger. Lesson learned, take diagnostic first then deduct from service if they buy...

Bah, SCs always take a mile when you give them an inch. I hate it. I've been in the same boat.

  #12  
Old 04-25-2012, 04:41 AM
PepperElf PepperElf is offline
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Me: there you go all done, so how do you want to pay,cash or credit?
In all honesty... you might have a hard time enforcing that.


This is why we charge for the work first. And why we have customers sign agreement forms giving us permission to even touch their stuff.

(not to mention the paperwork & signatures helps cover our asses when customers try to say "lawsuit")
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