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  #11  
Old 04-27-2012, 06:57 PM
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Not necessary, but appreciated, I'm sure. Glad you're going to still be around, Mytical.
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  #12  
Old 04-27-2012, 06:57 PM
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Quote:
Quoth Mytical View Post
So..I called my cable/phone/internet provider..told them I needed to cancel my internet (only) as of the 1st. They said..since I've been a customer for awhile..and a good one (never a late payment)..they are going to give me my internet for free for 3 months. I let them know that it was not necessary, but they insisted..so for the next 3 months at least I guess I am covered..
That's awesome of them! =D
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  #13  
Old 04-27-2012, 07:01 PM
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Yes Crossbow, very appreciated. I just didn't expect it..at all.
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  #14  
Old 04-27-2012, 08:28 PM
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Woot! Now we won't be without you Myt! *does a happy dance*
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  #15  
Old 04-28-2012, 03:25 AM
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Glad to hear it, Myt. Some cable companies do have souls!
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  #16  
Old 05-05-2012, 03:33 PM
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Quote:
Quoth Mytical View Post
So..I called my cable/phone/internet provider..told them I needed to cancel my internet (only) as of the 1st. They said..since I've been a customer for awhile..and a good one (never a late payment)..they are going to give me my internet for free for 3 months. I let them know that it was not necessary, but they insisted..so for the next 3 months at least I guess I am covered..
Quote:
Quoth BeenThereDoneThat View Post
Glad to hear it, Myt. Some cable companies do have souls!
Cable company doesn't necessarily have a soul, just a sharp accountant. If a long-term customer with a good payment history needs to drop one service due to temporary financial reasons, there's the risk that when they can afford the service again they'll go with another provider who has a slightly cheaper "3 in one" deal, and lose the other 2 services. By providing 3 months of free internet, they're insuring themselves against the risk of losing a profitable customer.

  #17  
Old 05-05-2012, 04:09 PM
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Yep wolfie, and it worked. They now have a very loyal customer. While I did have a 2yr contract anyhow, it is up soon. Plan on keeping the service regardless now..so in this case they were very smart indeed.
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