Cono, you do indeed rock ^_^
That was a wonderful way to handle the situation, to boot -- calm, collected, and far more polite than the cursetomer himself was. Simply Awesome.
"Chivalry is a zombie. People thought they’d killed it, but it keeps coming back." - anon, NotAlwaysRomantic.com
"Normal is an illusion. What's normal for the spider is chaos for the fly." - attr. to Morticia Addams
FFXIV:ARR - Erickei Dunsinae, BLM on Sargatanas