Cono, you do indeed rock ^_^
That was a wonderful way to handle the situation, to boot -- calm, collected, and far more polite than the cursetomer himself was. Simply Awesome.
"I have neither the time nor the crayons to explain it to you any further." – anon
"Quality is an investment, not a tax." – anon
"It's almost like 'idiot savant' is a life goal." – auner01
"You've got a gift. Seek help." – Sandcrabsailor
"The moment you trust a demon, they will stab you in the back. Of course, I'm no hypocrite. Anyone who trusts me will get knifed as well." – Klokinator, "The Cryopod to Hell"