Comcast Service Rant (not related to the other Comcast rant)

[HYHYBT]

Interesting. I have AT&T for my cell phone, and have had it since it was called Bellsouth Mobility... and other than the bill once a month and an occasional mailing (actual mail delivered by the postman) advertising a free phone if I get a second line, I never hear a peep out of them.

Of course, it's possible that Uverse isn't available here... but even at that, their not trying to sell it to me shows better sense than they apparently do with their other customers.

[dragon_wings]

I have AT&T for both cell phone (roomie's and mine) and Uverse Internet. They keep emailing me with bundle deals to at Uverse tv. We watch stuff on our roku and have no need for tv but they keep offering it to us. *shrugs* I just throw away the mailers and delete the emails cause they were the lesser of two evils.

[Dreamstalker]

Quoth HYHYBT

Why wouldn't they think it counterproductive to try to sell additional services to someone who's not yet happy with what they're already getting?

If they have a CTV monopoly in an area, they want to try and get it all; also, vic--err, customers might be lulled into thinking that having to only deal with one bill is the way to go.

Sadly, we're finding that if any one part of the bundle package (landline, TV, internet) has any sort of issues the rest does as well...even if I can manage to track it down to something on their end--and prove it--they deny it. Mom said 'hell no!' when she saw their cell phone service ad.