Go Back   Customers Suck! > The Heart of the Site > Sucky Customers

Closed Thread
 
Thread Tools Display Modes

  #11  
Old 07-29-2012, 03:25 PM
Bright_Star's Avatar
Bright_Star Bright_Star is offline
Diner Darlin'
 
Join Date: Feb 2007
Posts: 2,235
Default

Calling once & thinking you got the number you thought you dialed & having it explained to you that it isn't would be understandable. Calling again & again is what they call an "Epic Fail". Wow...lol.

  #12  
Old 07-29-2012, 05:37 PM
fma_fanatic's Avatar
fma_fanatic fma_fanatic is offline
The New Office Slave
 
Join Date: Jul 2006
Posts: 940
Default

Quote:
Quoth emax4 View Post
I'm wondering why you didn't ask him the number that he dialed, or ask why he still keeps calling the same number when he was already told it was the wrong number. He could be ressing "redial" or manually dialing the wrong number. Too bad you don't have caller ID.
1) we do have caller ID.

2) from what the receptionist told me during the instant message confirmation, he did run the number by her, which was the number he was dialing (555-1212), which, as I explained in the first post was the direct dial number for the extension not in use (also why I tried to explain to him about the extension not in use during one such call).
__________________
Random conversation:
Me: Okay..so I think I get why Zoro wears a bandana
DDD: Cuz it's cool

So, by using the Doctor's reasoning, bow ties, fezzes and bandanas are cool.

  #13  
Old 07-29-2012, 07:20 PM
Pizzacommando Pizzacommando is offline
Shiftless Layabout
 
Join Date: Apr 2012
Posts: 84
Default

A friend of mine and I had phone numbers that were almost identical, but with two digits flipped (555-1234 and 555-2134). We found this out one night when a friend of his misdialed my phone looking for him.

  #14  
Old 07-29-2012, 07:44 PM
Rainman's Avatar
Rainman Rainman is offline
Corporate Security
 
Join Date: Mar 2012
Location: Michigan, USA
Posts: 180
Default

Is it weird after I read this I pictured you standing on your chair, splashing holy water on your office phone while yelling "The power of Google COMPELS YOU!" lol

  #15  
Old 07-31-2012, 03:58 AM
Shalom's Avatar
Shalom Shalom is offline
Pharmacist
 
Join Date: Sep 2009
Location: Joisey
Posts: 1,799
Default

Quote:
Quoth CrazedClerkthe2nd View Post
I once nearly got my head chopped off (figuratively of course) by a woman because apparently Google put the wrong number for our computer store in its official listing for us.

The number they had led to...a phone sex line.
This reminds me of a story from about 1996.

Quote:
Quoth Garner Miller

I still remember when this 76-year-old woman called me and asked about
getting one of Apple's warranty exchanges on her PowerBook. I told her
she'd need to call Apple directly, and gave her the number: 800-SOS-APPL.
That's Ess-Ohh-Sss...i.e., 767-2775. She then called me back asking who in
the hell I thought she was, screamed for another five minutes, and was
ready to hang up on me. I couldn't understand what the problem was, so I
had her read back exactly what she'd dialed.

Well, turns out she dialed Ess-ZERO-Ess (707-2775), and that's an ENTIRELY
different sort of phone line. Go ahead. Dial 800-707-2775 and take a
listen. I scared my coworkers I was laughing so hard. :-)
I'm sure that the line in question isn't up anymore, but it used to say "Hi sexy, you've just connected to the hottest cat line in America!"

Yes, that's "cat", not "chat".

  #16  
Old 07-31-2012, 03:45 PM
SkullBash's Avatar
SkullBash SkullBash is offline
Cashier
 
Join Date: Jul 2012
Posts: 73
Default

I actually have a chronic phone problem BECAUSE of teh Googlez. People call our office all of the time thinking we are the Social Security office because they search for "Social Security" and then our city. Since we are an HR department for local government, our website only mentions Social Security, but Google tags us with that and is one of the first few hits. Of course, people do not actually LOOK to make sure that our number is for the correct organization - despite the name of ours occurring in big letters across the top of our website.

Of course, the folks who call are usually polite when I inform them that this is not the correct office, and I do keep the 800 number handy to help the confused souls. But I do get the occasional person who rudely fires back with a snooty, "Well, that's not what GOOGLE said!" Hah! People fall for that one all the time! Can't put anything past you! Of COURSE we are the Social Security office! After all, Google doesn't have automated bots that scan pages all the time and create associated terms that may not always be accurate for your purposes! The Internet never lies, ever! Ugh.

I'm still trying to figure out an explanation psychologically for why people don't realize other alternatives. As if you will suddenly become the bank if the customer in the opening pose calls often enough. As if I will suddenly be employed with the Social Security Admin if someone gets pissed enough over their harmless mistake....
Closed Thread

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump



All times are GMT. The time now is 05:02 AM.


vBulletin skins developed by: eXtremepixels
Powered by vBulletin® Version 3.8.4
Copyright ©2000 - 2013, Jelsoft Enterprises Ltd.


| Home | Register | FAQ | Calendar | Today's Posts | Search | New Posts |