A gentleman arrived to check in last night. He did not have a reservation. I quoted him 89 for a single room. He proceeded to tell me how he stayed the night before in a hotel in Illinois and only paid 77. (This is Michigan)
I had to tell him several times that all hotels are not owned by the same company (even if they are named the same) and will charge what they want. Never mind that two different states are involved here.
He simply could not grasp the concept of franchised ownership of hotels and how prices are set.
I had to tell him several times that all hotels are not owned by the same company (even if they are named the same) and will charge what they want. Never mind that two different states are involved here.
He simply could not grasp the concept of franchised ownership of hotels and how prices are set.
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