Hehe. I remember right before I left B&N we decided to stop carrying newspapers. There were many reasons. The vendors were jerks and would short us papers, deliver them wet, or shredded to pieces, and overcharge us. They'd also alter our bills after signing them and charge us for more papers than we actually had. Or they didn't credit us with the proper amount of returns.
The second biggest reason is that the customers didn't buy them. The coupons were stolen, the crosswords would be filled out and left on the floor - but No. One. Would. Buy. Them.
So we decided - f*ck the papers. It was an easy decision that freed up about 25 hours a week of payroll for bigger and better things.
Oh the fights I had with people over them! Here are some of the things I was told, and screamed at and yes, even spit upon:
SC: You're going to lose my business
Luna: We weren't MAKING any business carrying them anyway - so we're actually not losing anything.
SC: It's illegal to not carry newspapers!
Luna: *what I thought* I guess the Gap will be going out of business soon then.
*what I said* - Um-hmm....that's nice. Next!
SC: What am I going to read when I drink my coffee?
Luna: I don't know. The book you just bought?
SC: I don't buy books here.
Luna: ....
SC: Oh.
SC: You're discriminating against people who like to read!
Luna: In a bookstore???
SC: *sputter* (this is when I inadvertantly got spit upon)
SC: I'm a VIP! I spend hundreds of dollars here at Borders!
Luna: This is B&N.
Gotta love people.
The second biggest reason is that the customers didn't buy them. The coupons were stolen, the crosswords would be filled out and left on the floor - but No. One. Would. Buy. Them.
So we decided - f*ck the papers. It was an easy decision that freed up about 25 hours a week of payroll for bigger and better things.
Oh the fights I had with people over them! Here are some of the things I was told, and screamed at and yes, even spit upon:
SC: You're going to lose my business
Luna: We weren't MAKING any business carrying them anyway - so we're actually not losing anything.
SC: It's illegal to not carry newspapers!
Luna: *what I thought* I guess the Gap will be going out of business soon then.
*what I said* - Um-hmm....that's nice. Next!
SC: What am I going to read when I drink my coffee?
Luna: I don't know. The book you just bought?
SC: I don't buy books here.
Luna: ....
SC: Oh.
SC: You're discriminating against people who like to read!
Luna: In a bookstore???
SC: *sputter* (this is when I inadvertantly got spit upon)
SC: I'm a VIP! I spend hundreds of dollars here at Borders!
Luna: This is B&N.
Gotta love people.
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