I swear the fun never stops at this hotel. I've done 3 nights of Night Audit in a row (usually I just do weekends plus afternoons on weekdays) and 3 nights in a row I get stories.
SC walks up to the counter and asks about a rate.
Me: $89.99
SC: (typical line of SC's) Can't you do any better than that?
Me: Do you have AAA or AARP?
SC: What would it be if I had either of those?
Me: $80.99
SC: Come on I know you can do $80.
Me: Fine I can get you in at $79.99
SC asks about paying cash and I let him know that unless I have a CC, we require an additional $50 deposit. SC hands me his card and asks if anything extra is held on the card.
Me: Yes, We hold the room and tax plus about 25% extra for incidentals. If you don't use long distance or order a movie, that part we held that doesn't get used gets put back on your card.
SC: How long does that take?
Me: If it's a CC, it's put back there immediately. If it's a DC, it takes 4-6 business days.
SC: That's bullshit. (hands me cash plus the $50 deposit)
I check him in and I give him the spiel about breakfast times.
SC: Is that a hot breakfast?
Me: No, it's a contenantal breakfast. We have oatmeal and a waffle maker though.
SC: Any eggs?
Me: Yes, we serve hard-boiled eggs.
SC: That's bullshit. Unless I can't get a better deal than this, I'm leaving.
I cancel the transaction and give him his money back. He sits in the lobby with his GF for about 5 min deciding what to do. They finally left.
SC walks up to the counter and asks about a rate.
Me: $89.99
SC: (typical line of SC's) Can't you do any better than that?
Me: Do you have AAA or AARP?
SC: What would it be if I had either of those?
Me: $80.99
SC: Come on I know you can do $80.
Me: Fine I can get you in at $79.99
SC asks about paying cash and I let him know that unless I have a CC, we require an additional $50 deposit. SC hands me his card and asks if anything extra is held on the card.
Me: Yes, We hold the room and tax plus about 25% extra for incidentals. If you don't use long distance or order a movie, that part we held that doesn't get used gets put back on your card.
SC: How long does that take?
Me: If it's a CC, it's put back there immediately. If it's a DC, it takes 4-6 business days.
SC: That's bullshit. (hands me cash plus the $50 deposit)
I check him in and I give him the spiel about breakfast times.
SC: Is that a hot breakfast?
Me: No, it's a contenantal breakfast. We have oatmeal and a waffle maker though.
SC: Any eggs?
Me: Yes, we serve hard-boiled eggs.
SC: That's bullshit. Unless I can't get a better deal than this, I'm leaving.
I cancel the transaction and give him his money back. He sits in the lobby with his GF for about 5 min deciding what to do. They finally left.
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