1) A couple comes through my line. The woman is in front of the cart and the man is behind it. She starts unloading some stuff and he is unloading stuff. I start ringing them out. She is standing there watching the monitor.
Suddenly ...
Woman: "Oh, wait, that's HIS order!"
Me: "Um, are these two separate orders?"
Woman: "Oh yes, I'm sorry."
Man: "Oh, she should've told you."
Well, certainly ONE of you should've mentioned it at the start. I get a lot of separate orders and they are not a problem ... except in cases like this.
I had to void out four items to get them off her bill and onto his. And it wasn't until after she'd paid that it was discovered there were two cases of bottled water on the cart ... I'd seen only one and (surprise!) typed in the code for that before I started doing anything else. But they were both his.
I presume they managed to sort out their respective cash flows afterwards.
2) Another couple coming through my line. They have quite the cartload. I start ringing and bagging. She is standing in front of the cart and he is behind it. The bags start piling up at the end of the counter ...
This is usually the point where customers wake the fuck up, move the cart to the end of the counter, and start putting the bags in the cart. Not this pair. She stood there staring at the monitor and he just ... stood there. Luckily I ran out of bagged groceries before I ran out of room.
I understand that people want to keep an eye on the prices so they don't get overcharged for something, but FFS ...
Suddenly ...
Woman: "Oh, wait, that's HIS order!"
Me: "Um, are these two separate orders?"
Woman: "Oh yes, I'm sorry."
Man: "Oh, she should've told you."
Well, certainly ONE of you should've mentioned it at the start. I get a lot of separate orders and they are not a problem ... except in cases like this.
I had to void out four items to get them off her bill and onto his. And it wasn't until after she'd paid that it was discovered there were two cases of bottled water on the cart ... I'd seen only one and (surprise!) typed in the code for that before I started doing anything else. But they were both his.
I presume they managed to sort out their respective cash flows afterwards.
2) Another couple coming through my line. They have quite the cartload. I start ringing and bagging. She is standing in front of the cart and he is behind it. The bags start piling up at the end of the counter ...
This is usually the point where customers wake the fuck up, move the cart to the end of the counter, and start putting the bags in the cart. Not this pair. She stood there staring at the monitor and he just ... stood there. Luckily I ran out of bagged groceries before I ran out of room.
I understand that people want to keep an eye on the prices so they don't get overcharged for something, but FFS ...
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