....even though I’m dressed like it is. I can’t just punch prices into the cash register as I see fit. Two stories:
--At least this lady caught herself and stopped her rant, so she gets some points for that. At this point because of coupon fraud if the system does not accept it, I have to get a supervisor to approve it. This takes all of less than a minute and my sup was on the register next to mine, which was so easy. She was asking me a question before approving it (which she would have; I could tell it was fine but just needed an OK) when the customer interrupted to say “Ugh, I’ll just pay full price. If it’s gonna be this hard….” and that’s where she trailed off. Thirty seconds of her time and she could’ve had her dollar off.
--This guy came up with a bottle of cologne with no useable bar code. There was one from the factory, but it wasn’t something the register would recognize. Now, I admit I was annoyed with us for putting these out like that and I wasn’t the friendliest. I went to get a handheld scanner to look it up and the one I grabbed was frozen. Then I had to go get another. It didn’t recognize it at first. I told the guy that we didn’t sell it; that I didn’t know how it ended up in the store. (I was thinking someone bought it elsewhere and lost it in our store.) He told me there were a whole bunch of them and then *record scratch* “It’s $30; ring it in.” Nope. You don’t tell me how to do my job. I can do what he said but I’m not allowed. I told him that I cannot just punch in a price without an item number and that I’d have to go get it. I went toward the dept. & on the way I tried scanning it again and the item number did come up. (Even if someone’s a jerk I’ll go the extra mile.) I turned back and he had left. What was worse was some woman at my sup’s register kept staring at me the whole time she was there, like she was offended at me.
--At least this lady caught herself and stopped her rant, so she gets some points for that. At this point because of coupon fraud if the system does not accept it, I have to get a supervisor to approve it. This takes all of less than a minute and my sup was on the register next to mine, which was so easy. She was asking me a question before approving it (which she would have; I could tell it was fine but just needed an OK) when the customer interrupted to say “Ugh, I’ll just pay full price. If it’s gonna be this hard….” and that’s where she trailed off. Thirty seconds of her time and she could’ve had her dollar off.
--This guy came up with a bottle of cologne with no useable bar code. There was one from the factory, but it wasn’t something the register would recognize. Now, I admit I was annoyed with us for putting these out like that and I wasn’t the friendliest. I went to get a handheld scanner to look it up and the one I grabbed was frozen. Then I had to go get another. It didn’t recognize it at first. I told the guy that we didn’t sell it; that I didn’t know how it ended up in the store. (I was thinking someone bought it elsewhere and lost it in our store.) He told me there were a whole bunch of them and then *record scratch* “It’s $30; ring it in.” Nope. You don’t tell me how to do my job. I can do what he said but I’m not allowed. I told him that I cannot just punch in a price without an item number and that I’d have to go get it. I went toward the dept. & on the way I tried scanning it again and the item number did come up. (Even if someone’s a jerk I’ll go the extra mile.) I turned back and he had left. What was worse was some woman at my sup’s register kept staring at me the whole time she was there, like she was offended at me.
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