Go Back   Customers Suck! > The Heart of the Site > Sucky Customers

Closed Thread
Thread Tools Display Modes

Can I get a discount?
Old 01-06-2019, 11:44 PM
Dave in MD Dave in MD is offline
Join Date: Aug 2018
Posts: 70
Default Can I get a discount?

Had a SC buy a coolant recovery tank from me. I always open the box to make sure what is supposed to be in the box actually is and to make sure it isn't broken or used. I do this in front of the customer. This means that he sees the part before he pays for it.

Well a few minutes later he comes back saying that it is missing its cap. So I look the part up again and show him the picture in the catalog showing that it isn't supposed to come with a cap.

According to him, "that is crazy". Now had it come with a cap and he didn't want one I'm sure that would have been crazy also.

He then asks for a discount since it doesn't come with the cap.

I declined to discount the item he has already bought since it didn't come with the cap that he knew didn't come with it when he bought it.

He leaves without buying a cap so I can only assume he really didn't need it.

Old 01-07-2019, 05:11 AM
earl colby pottinger earl colby pottinger is offline
Area Manager
Join Date: Feb 2007
Posts: 1,793
Default People

Just born to complain about something.

Old 01-07-2019, 04:54 PM
Rosco the Iroc's Avatar
Rosco the Iroc Rosco the Iroc is offline
Gun Pimp.
Join Date: Aug 2015
Location: NE PA, USA
Posts: 1,102

I love the "I think it should have this" Parts list some people dream up. That Yea-ALWAYS show them the part before they leave so yea everything is there and when they crack it attempting to put round peg in triangle hole, you can say I showed you it does not come pre broke.
Sarcasm dear, sarcasm. Iím well aware that dealing with civilians in any capacity will skin your faith in humanity alive, then pickle anything that remains so as to watch it shrivel up into an immortal husk thus reminding you of how dead inside you now are.
Closed Thread

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

All times are GMT. The time now is 04:50 AM.

Powered by vBulletin® Version 3.8.9
Copyright ©2000 - 2021, vBulletin Solutions, Inc.