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I know you *saw* the sign, but you didn't READ it

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  • I know you *saw* the sign, but you didn't READ it

    A couple let me get through the whole transaction before mentioning getting $10 discount. "There was a sign." Yeah, it says you need a mobile coupon on your phone. There is one in this ad, and if they'd told me before, I could've done it in the transaction instead of having to put out in after the fact. If it says coupon, you need a coupon!
    "Is it hot in here to you? It's very warm, isn't it?"--Nero, probably

  • #2
    ugh people do that at my store with their reward dollars. they go so far as to sign the receipt then mention it. ugh really. I also hate the signs that say 'text this number for....' and they think it means they automatically get a coupon or those ones that dont wanna sign up for texts think I should give them the discount anyway. it's not just a freebie, they want you to sign up for texts, if you dont sign up, but get the discount anyway, that's not the rules.

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    • #3
      Quoth Food Lady View Post
      "There was a sign."
      Yet another of my most hated phrases. Really? There was a sign. Okay... So we go and look at the sign, and it's almost guaranteed to not be for what they bought. Though lately since New Manager doesn't know how to schedule there is also a good chance it's an expired sale sign which I now have to honor.
      Replace anger management with stupidity management.

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      • #4
        Quoth notalwaysright View Post
        Yet another of my most hated phrases. Really? There was a sign. Okay... So we go and look at the sign, and it's almost guaranteed to not be for what they bought.
        Or the customer thinks the item is $1.00 each, when the sign actually says $1.00 off. This has happened at my store more than a few times, and it's not like our signs are that difficult to read, provided the customer actually reads them.
        I don't have an attitude problem. You have a perception problem.
        My LiveJournal
        A page we can all agree with!

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        • #5
          A friend

          On day as I drove up to a local supermarket my friend beside me burst out about what a good deal the sign outside had on rose bushes (the small ones in a pot).

          But what she quoted was not what the sign said.

          I told her she was wrong and to read what the sign REALLY SAID, not what she wanted it to say. She still misread the sign.

          I parked the car and walked up to the sign and told her I was not going inside or driving her home until she showed me WORD by WORD what she claimed the sign said.

          She start to read it out-aloud, then "oh", then she wanted to going inside to shop, not once willing to admit her mistake.

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          • #6
            Yes indeed. It happens all the time at the convenience store too. 24 packs of water are 2.99 when you buy 2 but people buy 1 and complain about the 3.99 price.
            Another time a customer grabbed up several large candy bars that were a dollar off if you bought 2 and wanted to argue that they cost a dollar. I wanted to tell that guy to drive down the road to the Dollar tree because that is the only place close that would actually sell a candy bar for a buck.

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