Phone rings at 15 minutes before close tonight. (FRIGGIN SLOW as heck night even though there was a football game). I answer with the standard company greeting
ME: one who is getting really tired of this shit
NHN - Senior care facility nurse
Me: <<standard phone scrip greeting blah blah >>carryout or delivery??
NHN: Delivery. BUT WE were trying to order online but the website would not let us complete the order
Me: I am sorry that happened. Unfortuneately the we have no control over the website, but I will be happy to take your order.
NHN: WELL WE feel that WE DESERVE a FREE <new desert product> for our inconvience.
Me: <ignore mode> May I please have your phone number please???
NHN: 123-456-7890
Me; Blah blah Senior Care Facility at 123 Pill Way
NHN YES
Me: What would you like to order tonight>>>>>????
NHN: <give order and wants Online special which I do give them>>>
Me: So that is <order>??? Is this correct???
NHN YES>>>>> AND are we gonna get that free <new desert product> BECAUSE WE wasted and HOUR trying to order online and we feel YOUR company should compensate us for that TIME??????
Me: Hold Please.
Such entitlement and red flags here. I really want to just take them off hold and say something to the effect of " WELL can I have a few days at your facility cause one of the staff there was very rude and ignorant to me a couple of weeks ago????? Hey I believe that to be fair compensation for that really rude fellow employee of yours.
HEY 3 squares a day , a bed, free cable and lively conversation that no one will remember the next day all for free. sounds great to me YEAH I need a really break.
But since I can't say that I get the MODs approval to give them the free desert.
Me: <off hold> OK I have approval for that desert and your total will be 18.78 and will be delivered by 2:15am.
Just because you "MIGHT" have had trouble with the corp website is NOT a very good reason to go for the freebie grab.
ME: one who is getting really tired of this shit
NHN - Senior care facility nurse
Me: <<standard phone scrip greeting blah blah >>carryout or delivery??
NHN: Delivery. BUT WE were trying to order online but the website would not let us complete the order
Me: I am sorry that happened. Unfortuneately the we have no control over the website, but I will be happy to take your order.
NHN: WELL WE feel that WE DESERVE a FREE <new desert product> for our inconvience.
Me: <ignore mode> May I please have your phone number please???
NHN: 123-456-7890
Me; Blah blah Senior Care Facility at 123 Pill Way
NHN YES
Me: What would you like to order tonight>>>>>????
NHN: <give order and wants Online special which I do give them>>>
Me: So that is <order>??? Is this correct???
NHN YES>>>>> AND are we gonna get that free <new desert product> BECAUSE WE wasted and HOUR trying to order online and we feel YOUR company should compensate us for that TIME??????
Me: Hold Please.
Such entitlement and red flags here. I really want to just take them off hold and say something to the effect of " WELL can I have a few days at your facility cause one of the staff there was very rude and ignorant to me a couple of weeks ago????? Hey I believe that to be fair compensation for that really rude fellow employee of yours.
HEY 3 squares a day , a bed, free cable and lively conversation that no one will remember the next day all for free. sounds great to me YEAH I need a really break.
But since I can't say that I get the MODs approval to give them the free desert.
Me: <off hold> OK I have approval for that desert and your total will be 18.78 and will be delivered by 2:15am.
Just because you "MIGHT" have had trouble with the corp website is NOT a very good reason to go for the freebie grab.
Comment