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Ok, a little background. I work at a Jo-ann fabrics. So, like always I'm the only one working at the store. It's the off season so it's not too busy but cutting fabric, working the register and stocking can keep a girl busy. I had a line at the register when this lady walks up.
SC: Hey, hey, hey (she snaps her fingers in my face. I glance up) Show me where the patterns are.
Me: They're right back there. (I point to the big neon red sign that says patterns, perfectly visible from where we are)
SC: How Rude, show me where the patterns are.
Me: Miss, I think it would be even ruder for me to leave these people who have been waiting patiently. They're.in.the.back (Yeah, I treated her like an idiot. I hate rude people, I'm the only one working, and I'm tired. Her royal highness huffs off only to return minutes later)
SC: Where are the dresses?
Me: You have to look through the catalog. They're filed based on when the patten comes out, otherwise the pattern numbers would be constantly changing. (A pretty good explanation, right?)
SC: YOU MEAN I HAVE TO READ!
Me: None of the other customers are complaining. We have a table in the back with the books, and coffee is provided. Please help yourself.
She comes up an hour later, very confused by how the catalogs are set up. Apparently she doesn't get why there're multiple books for different brands. I relate it to video games. Would you look in a playstation book for an xbox game? Wrong analogy. How about magazines? So I ask her if she knows why vogue and Elle are two different magazines? She comes back with a bitchy: They're two different companies, duh. Yeah, duh.
SC finally buys her pattern and leaves. Only to return a few hours later, completely pissed. She screamed at me, something about a scam.
SC: What are you trying to pull?
Me: Ma'am? I'm sorry? (Looks at the line of customers she cut in front of)
After some inaudible screaming I got the gist of her rant. Apparently she thought the pattern would come with the fabric and notions and thread and stuff...How the hell is that all gonna fit in the little 4" x 7" x 1/2" packet!
Me: The pattern is just a pattern. Please calm down and step out of line. I'll help you after I finish with these poor people who had to sit through your tantrum.
SC: This is ridiculous, where the hell am I supposed to find fabric!
Yeah, my face met the counter top...repeatedly.
Me: Sorry ma'am, I can't help you.
Eventually she wandered into the fabric section. Asked me to pick out her fabric. I explained I couln't read minds and didn't know what she liked. She didn't know how to read the pattern. Big surprise. She wanted me to cut the fabric out for her. I said sure, only to realize she actually wanted me to cut the pattern pieces out for her...No. What next, did she want me to go to her house and sew for her? Actually, she did. Not me, but she wanted me to give her the name of someone. And then she threw another tantrum about the price of fabric.
Apparently she came back a week later trying to return everything. We couldn't take any of it back because the notions had all been open and used, the pattern and fabric had been cut, and the thread had obviously been used.
SC: Hey, hey, hey (she snaps her fingers in my face. I glance up) Show me where the patterns are.
Me: They're right back there. (I point to the big neon red sign that says patterns, perfectly visible from where we are)
SC: How Rude, show me where the patterns are.
Me: Miss, I think it would be even ruder for me to leave these people who have been waiting patiently. They're.in.the.back (Yeah, I treated her like an idiot. I hate rude people, I'm the only one working, and I'm tired. Her royal highness huffs off only to return minutes later)
SC: Where are the dresses?
Me: You have to look through the catalog. They're filed based on when the patten comes out, otherwise the pattern numbers would be constantly changing. (A pretty good explanation, right?)
SC: YOU MEAN I HAVE TO READ!
Me: None of the other customers are complaining. We have a table in the back with the books, and coffee is provided. Please help yourself.
She comes up an hour later, very confused by how the catalogs are set up. Apparently she doesn't get why there're multiple books for different brands. I relate it to video games. Would you look in a playstation book for an xbox game? Wrong analogy. How about magazines? So I ask her if she knows why vogue and Elle are two different magazines? She comes back with a bitchy: They're two different companies, duh. Yeah, duh.
SC finally buys her pattern and leaves. Only to return a few hours later, completely pissed. She screamed at me, something about a scam.
SC: What are you trying to pull?
Me: Ma'am? I'm sorry? (Looks at the line of customers she cut in front of)
After some inaudible screaming I got the gist of her rant. Apparently she thought the pattern would come with the fabric and notions and thread and stuff...How the hell is that all gonna fit in the little 4" x 7" x 1/2" packet!
Me: The pattern is just a pattern. Please calm down and step out of line. I'll help you after I finish with these poor people who had to sit through your tantrum.
SC: This is ridiculous, where the hell am I supposed to find fabric!
Yeah, my face met the counter top...repeatedly.
Me: Sorry ma'am, I can't help you.
Eventually she wandered into the fabric section. Asked me to pick out her fabric. I explained I couln't read minds and didn't know what she liked. She didn't know how to read the pattern. Big surprise. She wanted me to cut the fabric out for her. I said sure, only to realize she actually wanted me to cut the pattern pieces out for her...No. What next, did she want me to go to her house and sew for her? Actually, she did. Not me, but she wanted me to give her the name of someone. And then she threw another tantrum about the price of fabric.
Apparently she came back a week later trying to return everything. We couldn't take any of it back because the notions had all been open and used, the pattern and fabric had been cut, and the thread had obviously been used.
Holy moly. I worked at a fabric store for a little while, but I never had a customer that brain-rotted stupid. (Worst I had was someone who tried to haggle the price on a cut of fabric, and didn't understand the concept of "fixed price".) Seriously, who the hell expects fabric, notions, thread and all to be in that little packet? And how do you NOT know where to find fabric, when you're in a FABRIC STORE, surrounded by pretty, multicolored bolts of fabric?!?!?!
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