I wish all of us currently in the US the best over the next week and a half, as the new consoles release and everyone tries their very best to get them. So far in my store I've had:
At least six people insisting I must have them in the back room, and that I should sell them when I get them, since the games are right there, on the wall.
One attempted empty box dude, who ripped it open trying to get at the 'ps4 in the box'
Nineteen very confused mothers wondering why three days beforehand isn't when you can preorder systems that have been sold out two months ago.
Two security guard regulars who have been essentially chuckling as we deal with all of these. Though in all honesty, I'm glad we do have two security guards with whom our store is 'default boring day hangout'.
I'm also waiting for the return of a customer, or more accurately the customer's son to swing by and either be very sad or throw a fit.
I listened, but didn't care, and now I'm sorry
DFPL: A lady who'd inspire the double face palms out of anyone.
Me:
DFPL comes in, walks up to us, explains that she wants to buy an XB360 because her eldest son took his off to college and now her two younger children are very stressed and want one to play. Could she cancel her preorder of the XB1 and use the money to buy a 360.
Me: "Yes, but understand that we can no longer take preorders on the XB1. If you cancel this, I cannot get it back for you."
DFPL: "Oh, I'll probably regret it eventually, but they're just driving me off the wall, and that doesn't come out for ages."
Me: "Ok, so what kind of 360 would you like..." *we go through the types of used ones, eventually settling on a slim 250gb one*
Me: "alright. we're getting this, now, did you want to get a XBLive account, or any points today?"
DFPL: "oh, no, I'm just going to put my credit card information on there, they can get it that way.
Me: "Ok, this is how you set up a pin, and parental controls..."
DFPL *cuts me off*: "oh, they're such good little kids, I don't need to worry about that."
Me: "Ok, one last time before we finish this transaction. You want to cancel the XB1 preorder, and you understand we can't get this back for you, correct?"
DFPL: "Yes, I understand."
Next day she comes in while my boss is working, in a rage, though amazingly not at us, and returns everything. Apparently her 'little angels' bought 300+$ worth of stuff on XB marketplace. >_<. What amazed my boss was this.
DFPL: "That girl yesterday tried to warn me. Guess I should have listened, but now my kids have to pay!"
We're pretty convinced the XB1 preorder was her off at college son's, who's not gonna be happy that he can't get it when it comes out.
At least six people insisting I must have them in the back room, and that I should sell them when I get them, since the games are right there, on the wall.
One attempted empty box dude, who ripped it open trying to get at the 'ps4 in the box'
Nineteen very confused mothers wondering why three days beforehand isn't when you can preorder systems that have been sold out two months ago.
Two security guard regulars who have been essentially chuckling as we deal with all of these. Though in all honesty, I'm glad we do have two security guards with whom our store is 'default boring day hangout'.
I'm also waiting for the return of a customer, or more accurately the customer's son to swing by and either be very sad or throw a fit.
I listened, but didn't care, and now I'm sorry
DFPL: A lady who'd inspire the double face palms out of anyone.
Me:
DFPL comes in, walks up to us, explains that she wants to buy an XB360 because her eldest son took his off to college and now her two younger children are very stressed and want one to play. Could she cancel her preorder of the XB1 and use the money to buy a 360.
Me: "Yes, but understand that we can no longer take preorders on the XB1. If you cancel this, I cannot get it back for you."
DFPL: "Oh, I'll probably regret it eventually, but they're just driving me off the wall, and that doesn't come out for ages."
Me: "Ok, so what kind of 360 would you like..." *we go through the types of used ones, eventually settling on a slim 250gb one*
Me: "alright. we're getting this, now, did you want to get a XBLive account, or any points today?"
DFPL: "oh, no, I'm just going to put my credit card information on there, they can get it that way.
Me: "Ok, this is how you set up a pin, and parental controls..."
DFPL *cuts me off*: "oh, they're such good little kids, I don't need to worry about that."
Me: "Ok, one last time before we finish this transaction. You want to cancel the XB1 preorder, and you understand we can't get this back for you, correct?"
DFPL: "Yes, I understand."
Next day she comes in while my boss is working, in a rage, though amazingly not at us, and returns everything. Apparently her 'little angels' bought 300+$ worth of stuff on XB marketplace. >_<. What amazed my boss was this.
DFPL: "That girl yesterday tried to warn me. Guess I should have listened, but now my kids have to pay!"
We're pretty convinced the XB1 preorder was her off at college son's, who's not gonna be happy that he can't get it when it comes out.
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