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You know sometimes when you say the same thing to every customer over and over throughout the day , you come to a point where you sometimes have no idea what you are saying?
Well, here's what happened.
We are required to tell customers that while they are on hold on the phone, we can hear them but they won't hear us.
me -"I'm going to put you on hold you will hear me but I won't hear you"
*realises there is something wrong in that statement and tries again*
"I will hear me but I won't hear you"
*starts to panic, have no idea any more what I am saying*
"you might hear something but it won't be me, no wait, that isn't it either, do you know what I mean?"
*stops trying to say anything, customer says he is laughing so hard tears are coming out of his eyes*
*has red face*
Well, here's what happened.
We are required to tell customers that while they are on hold on the phone, we can hear them but they won't hear us.
me -"I'm going to put you on hold you will hear me but I won't hear you"
*realises there is something wrong in that statement and tries again*
"I will hear me but I won't hear you"
*starts to panic, have no idea any more what I am saying*
"you might hear something but it won't be me, no wait, that isn't it either, do you know what I mean?"
*stops trying to say anything, customer says he is laughing so hard tears are coming out of his eyes*
*has red face*
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