Go Back   Customers Suck! > The Heart of the Site > Sucky Customers

Closed Thread
 
Thread Tools Display Modes

  #11  
Old 03-24-2008, 08:39 AM
cinnamaniac's Avatar
cinnamaniac cinnamaniac is offline
Cashier
 
Join Date: Oct 2006
Posts: 50
Default

She probably wrote that in response because when she goes to stores she does that sort of thing to retail workers.

Anyone getting in your personal space is not okay, ever. I don't care if it's a tap or a flat out grope. You don't just "deal with it" or "find a new job". Someone mentioned that Abby was trying to get across that its unavoidable at times, but let that customer touch a person with a lot less tolerance and them getting punched in the face will also be unavoidable.

  #12  
Old 03-24-2008, 09:05 AM
JLRodgers JLRodgers is offline
Store Manager
 
Join Date: Mar 2008
Posts: 722
Default

I can't believe anyone would basically say to "deal with it" over touching....

I once had a co-worker (known for being "touchy") touch me. Don't know what my response was (I thought I just turned), but she immediately froze apoloziged and said she'd never to it again (with me saying nothing other than "it's ok, I just wasn't expecting it").
If I ever had a customer do that.... I don't even want to know what that response would've been. Not even the touching itself -- but not everyone is comfortable with being touched - and no one in retail should expect even being touched; and it sure shouldn't be treated as acceptable.

  #13  
Old 03-24-2008, 10:28 AM
Irving Patrick Freleigh's Avatar
Irving Patrick Freleigh Irving Patrick Freleigh is offline
\_(ツ)_/
 
Join Date: Jul 2006
Location: burning pink camo dumpster
Posts: 14,057
Default

Perhaps the next time "Dear Abby" or whoever's writing that column decides to get all hands-y with a retail wage slave, said retail wage slave should return the favor and just rub his/her hands around her body, so she knows how they feel.

As others have said, it is blatantly obvious the column writer hasn't worked a day in retail. Nobody should have to suck it up and deal with unwanted touching just because "it will keep the customer coming back"
__________________
Knowledge is power. Power corrupts. Study hard. Be evil.

"I never said I wasn't a horrible person."--Me, almost daily

  #14  
Old 03-24-2008, 11:04 AM
edible_hat edible_hat is offline
Customer
 
Join Date: Sep 2007
Location: Radelaide.
Posts: 2,154
Default

"Dear Abby,

An advice columnist suggested something ridiculous. It is obvious the columnist has no experience with living in the real world...

  #15  
Old 03-24-2008, 01:23 PM
Lace Neil Singer's Avatar
Lace Neil Singer Lace Neil Singer is offline
Urge to kill, rising...
 
Join Date: Jul 2006
Location: England
Posts: 4,415
Default

I have bubble problems; ie, if someone gets inside my bubble, I will make sure they have a problem. -.-
__________________
People who don't like cats were probably mice in an earlier life.
My DeviantArt.

  #16  
Old 03-24-2008, 01:36 PM
CaroPhoenix CaroPhoenix is offline
Incredibly Notoriously Awesome
 
Join Date: Jul 2006
Location: Bridge of Wood in Virginia
Posts: 852
Default

I say a bunch of us should write letters to Dear Abby to rebut her answer to the poor retail worker.

  #17  
Old 03-24-2008, 01:46 PM
IHateStupidCustomers IHateStupidCustomers is offline
Front End Supervisor
 
Join Date: Aug 2007
Location: Dayton, Ohio
Posts: 203
Default

I HATE being touched, too. I usually can't ever think of anything halfway nice to say quick enough when it happens, though.

I agree, customers should not be encouraged! I heard a jewelry store commercial on the radio the other day, that had a "couple" talking about their experience at the store. One part, they said "and they even stayed late after closing to help us pick out the perfect ring!" Oh GREAT! I'm sure every employee there is jumping for joy that they're advertising that!
__________________
"What size can I get you, ma'am?"
"Red."
"Okay...I'll check the red for you, but what size do you need?"
"RED!"
"..."

  #18  
Old 03-24-2008, 02:04 PM
RecoveringKinkoid's Avatar
RecoveringKinkoid RecoveringKinkoid is offline
Snake Handler
 
Join Date: Jul 2006
Location: South Carolina
Posts: 4,820
Default

Quote:
Quoth Nakajo View Post
I've noticed her attitude towards all service workers in general, especially retail and food service. I say a couple of us need to "open her eyes" with some opinion letters, honestly.
I was gonna suggest this very thing.

I saw that article and I was as disgusted as the rest of you. I figured someone would probably mention it.

  #19  
Old 03-24-2008, 02:11 PM
Gawdzillers's Avatar
Gawdzillers Gawdzillers is offline
widdly scuds?
 
Join Date: Oct 2006
Posts: 801
Default

Reminds me of a song:
http://www.lyricsfreak.com/j/john+pr..._20074810.html

__________________
"We were put on this Earth to fart around, and don't let anyone ever tell you otherwise." -Kurt Vonnegut

  #20  
Old 03-24-2008, 02:41 PM
Chantilly Chantilly is offline
Bagger
 
Join Date: Oct 2006
Posts: 20
Default

Well, I had to send Abby (or Pauline or whoever the hell she is) my two cents. Probably just pissing in the wind, but I felt compelled.
This is the comment I sent:

Quote:
RE: response to "Nicki in Maryland", 3/22/08.
Your advice to the retail salesperson who disliked being touched by customers was way off base! Personal space is just that, and no one should have to submit to being touched if it makes them uncomfortable. Just because she works in the service industry shouldn't mean she has less right to her personal space as others. To tell 'Nicki' that she should just put up with people touching her or grabbing at her to keep from losing a customer is basically saying to her "Like it, lump it, or quit; the customer is always right." That's usually the mantra of a bad customer. Personally, I wouldn't be too keen on keeping the business of someone who doesn't know how to keep their hands to themselves.
I can almost feel her beady little eyes looking down her nose at me already ...
Closed Thread

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT. The time now is 01:55 AM.


Powered by vBulletin® Version 3.8.9
Copyright ©2000 - 2019, vBulletin Solutions, Inc.