I work in a clothing shop situated within a large garden centre.
We have a sale on. I was given the job of handing out fliers promoting it. I'd pretty much done a full circuit of the garden centre and only had a few more fliers to give out, so I thought I'd stand at the main entrance and give them to people as they came in. I was down to my last one. I handed it to a woman, told her about the sale, and she just looked at me blankly. I ended by telling her the location of our shop, and pointed her to it. Her response?
"I'm quite aware of where it is, I'm NOT stupid."
I just don't get it. Why are people so intent on getting offended by the things we say or do? I never once implied that she was stupid, I was just trying to be helpful. It's only been open four months, and some people only come to the garden centre once or twice a year. I know this because we get new customers who love the fact that we're here, and that they've never seen us before. Also, not everyone notices the little shops inside the garden centre.
We have a sale on. I was given the job of handing out fliers promoting it. I'd pretty much done a full circuit of the garden centre and only had a few more fliers to give out, so I thought I'd stand at the main entrance and give them to people as they came in. I was down to my last one. I handed it to a woman, told her about the sale, and she just looked at me blankly. I ended by telling her the location of our shop, and pointed her to it. Her response?
"I'm quite aware of where it is, I'm NOT stupid."
I just don't get it. Why are people so intent on getting offended by the things we say or do? I never once implied that she was stupid, I was just trying to be helpful. It's only been open four months, and some people only come to the garden centre once or twice a year. I know this because we get new customers who love the fact that we're here, and that they've never seen us before. Also, not everyone notices the little shops inside the garden centre.
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