Hi there
Since the last time I posted, I lost my customer service job in the mobile phone call centre I was in. As a result, I'm now in a different job and although it's another call centre, it's much more care-oriented, so the people that call generally are friendly and want to be helped. As a result, I'm a much happier person too.
However, we do have a late night 'out of hours' service so I'll try to share some of the experiences I get there. Be warned though, there ain't much.
Since the last time I posted, I lost my customer service job in the mobile phone call centre I was in. As a result, I'm now in a different job and although it's another call centre, it's much more care-oriented, so the people that call generally are friendly and want to be helped. As a result, I'm a much happier person too.
However, we do have a late night 'out of hours' service so I'll try to share some of the experiences I get there. Be warned though, there ain't much.
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