Go Back   Customers Suck! > The Heart of the Site > Sucky Customers

Reply
 
Thread Tools Display Modes

Hoping I don't get this ... customer ... very often
  #1  
Old 08-04-2019, 12:11 AM
Pixelated Pixelated is offline
Area Manager
 
Join Date: Oct 2016
Location: Bookholm
Posts: 1,884
Default Hoping I don't get this ... customer ... very often

Or I might not make it through my 90-day probation.

SC: You Know Who
Me: Increasingly psychotic cashier
AC: Assistant cashier (who is packing SC's groceries)

So SC comes up to my register and while I am ringing up her stuff, she goes on about how she only has $100 on her and she left her card in her car but she has $10 on her loyalty card. She keeps going on about this. And on and on and on.

So as I'm getting to the end of her groceries, she's keeping an increasingly eagle eye on the total. Her last item is a giant bag of cherries.

Cherries are expensive.

It brings her total past what she can afford.

Now she goes into a fuss about what to leave behind.

How about the cherries.

Ok, I void out the cherries.

Oh wait, now her total is REALLY far down so maybe she can have some cherries after all?

I weigh in a small amount of cherries in a small produce bag.

Oh, look, she can probably afford a few MORE cherries ...

Me:

By this point I am so frazzled I'm about to void out this second bag of cherries when AC pipes up and says, "No, no, just put a few more cherries in another bag."

Ah. Right.

I do so and this brings total -- and her collection of cherries -- up to an acceptable level.

She beams at me. "Ah, she knew what to do." *motioning to AC* "Are you new?"

Me: "Yes." (A nice monosyllabic word fired out like a bullet)

We finally get her rung up and she departs.

At this point AC tells me she has had this same customer a few times and she now attempts to get somebody else -- anybody -- to ring her out, because she's a PITA Every. Single. Time.

Not only does she not help to bag her own groceries (well, a lot of people don't) but she won't even put the bags in her buggy. She stands there and stares at the cashier. (Fine, I will put your bags in the buggy IF I have not moved on to another customer. If I have, you can stand there and stare till the the cows come home.) AC says she is as stone-cold with this woman as she can manage without risking an accusation of rudeness, which sounds eminently sensible to me.

Thank Bastet there was nobody behind her.
__________________
Customer service: More efficient than a Dementor's kiss
~ Mr Hero
Reply With Quote

  #2  
Old 08-10-2019, 02:34 AM
telecom_goddess's Avatar
telecom_goddess telecom_goddess is offline
Other side of the m0dem
 
Join Date: Apr 2009
Location: Portland OR
Posts: 1,676
Default

jesus some people. And who the hell leaves their card in their CAR? There is this thing, that the money goes into, called a wallet, put it the hell in there.
__________________
https://www.youtube.com/user/HedgeTV
Great YouTube channel check it out!
Reply With Quote

  #3  
Old 08-10-2019, 04:12 AM
Seanette's Avatar
Seanette Seanette is offline
Bookkeeper
 
Join Date: Jul 2006
Location: Sacramento, CA
Posts: 1,507
Default

One of my routine tasks is replacing lost/stolen cards for my callers. WHY do people leave WALLETS in their cars? Do they LIKE having the car broken into?
__________________
"Crazy may always be open for business, but on the full moon, it has buy one get one free specials." - WishfulSpirit

"Sometimes customers remind me of zombies, but I'm pretty sure that zombies are smarter." - MelindaJoy77
Reply With Quote

  #4  
Old 08-10-2019, 05:12 PM
telecom_goddess's Avatar
telecom_goddess telecom_goddess is offline
Other side of the m0dem
 
Join Date: Apr 2009
Location: Portland OR
Posts: 1,676
Default

Quote:
Quoth Seanette View Post
One of my routine tasks is replacing lost/stolen cards for my callers. WHY do people leave WALLETS in their cars? Do they LIKE having the car broken into?
Yup same here, l/s cards, and yep they keep wallets and stuff in their cars like a dummy.
__________________
https://www.youtube.com/user/HedgeTV
Great YouTube channel check it out!
Reply With Quote

  #5  
Old 08-12-2019, 12:04 PM
XCashier's Avatar
XCashier XCashier is offline
Insert clever title here
 
Join Date: Jul 2006
Location: At my computer
Posts: 6,979
Default

Quote:
Quoth Seanette View Post
One of my routine tasks is replacing lost/stolen cards for my callers. WHY do people leave WALLETS in their cars? Do they LIKE having the car broken into?
I really don't understand that at all. And it does indeed happen; when my son was in preschool, other mothers would park their cars and leave their purses sitting right there on the passenger seat, easily visible, while they went into the school to pick their kids up. This was not the nicest part of town, and smash-and-grabs were very common there. Yet they still left their purses in the car, and were utterly shocked when they'd come back to the car to find a broken window and a missing purse.

"But I was only gone a minute!" Um, yeah dummy, a smash-and-grab takes only a few seconds. While you're at it, why not just wear a "Rob Me!" sign?! Sorry, but if you're stupid enough to leave your valuable credit card, wallet, purse, etc. in the car, I can't feel sorry for you when it gets stolen.
__________________
I don't have an attitude problem. You have a perception problem.
My LiveJournal
A page we can all agree with!
Reply With Quote

  #6  
Old 08-13-2019, 04:51 AM
Monterey Jack's Avatar
Monterey Jack Monterey Jack is offline
Area Manager
 
Join Date: Sep 2013
Posts: 1,384
Default

Leaving a wallet in an unattended car is dumb enough, but leaving a PURSE clearly-visible on the passenger seat is especially moronic. Is it that difficult to just drape it over your arm if you're just going in "for a minute"?
Reply With Quote

  #7  
Old 08-13-2019, 01:21 PM
Jetfire Jetfire is offline
Area Manager
 
Join Date: Oct 2006
Posts: 1,031
Default

It doesn't excuse leaving them in a car, but I can understand how it happens. For wallets, if they are big enough they can be awkward to keep in your pocket while driving or sitting, so people take them out of the pocket and leave them on the centre console or a nook or somewhere and forget it when they get out. Purses are even easier to forget especially if you don't need anything in them.

It certainly doesn't excuse leaving them behind for the smash and grab, but I can understand how it can happen.
Reply With Quote

  #8  
Old 08-13-2019, 05:26 PM
telecom_goddess's Avatar
telecom_goddess telecom_goddess is offline
Other side of the m0dem
 
Join Date: Apr 2009
Location: Portland OR
Posts: 1,676
Default

Even if I don't need my purse going in somewhere, I take it with me, I don't leave it in the frigging car!
__________________
https://www.youtube.com/user/HedgeTV
Great YouTube channel check it out!
Reply With Quote

  #9  
Old 08-14-2019, 09:42 AM
Buzzard Buzzard is offline
Store Manager
 
Join Date: Oct 2014
Posts: 664
Default

I never understood the whole 'take wallet out of pocket and leave it somewhere at every opportunity' deal. Maybe it has to do with those that keep them in rear pockets, and the uneven seating level. Of course, since I keep a wallet in the front pocket... never had any of those problems.
Reply With Quote

  #10  
Old 08-14-2019, 06:52 PM
Monterey Jack's Avatar
Monterey Jack Monterey Jack is offline
Area Manager
 
Join Date: Sep 2013
Posts: 1,384
Default

I have never in my life kept my wallet in a back pocket. Not only is it uncomfortable, but it also makes it MUCH easier for a pickpocket to ply his trade.
Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT. The time now is 02:23 PM.


Powered by vBulletin® Version 3.8.9
Copyright ©2000 - 2019, vBulletin Solutions, Inc.