It's true that when I come up to the cashier's check out lane or returns I'm objective and hold no bias but the second I hear that you're being a jerk, I am not on your side. It will probably take God himself to get me on your side. Unlike most of the asshole managers at my store, I am not here to kiss your ass and therefore I am not on your side. The moment you curse, make a rude remark, and even worse make one of my employees cry, not only am I not on your side, I have now gone so far into, "I will hurt you mode" that you won't even know what hit you. I do not tolerate male customers calling my female and even male cashiers "bitches". I do not tolerate racial, homophobic, misogynistic, etc... comments. I do not tolerate the abuse of my employees. I will promptly call security to have them remove your ass.
If my personally trained awesome returns cashier tells you that once you use a manufacture coupon, you can't get it back, do not yell obscenities at her like she's a moron. Not only was I just doing the weekly reports, which you interrupted because she had to call me, now I have to walk from my office to the front of the store. I am really not on your side now. And once I get up there it's really dumb to start yelling at me and asking for a manager when I AM the manager. You will get a swift no and I will kindly explain to you how illegal it is to try to get us to redo the coupon that isn't physically there.
If my personally trained awesome returns cashier tells you that once you use a manufacture coupon, you can't get it back, do not yell obscenities at her like she's a moron. Not only was I just doing the weekly reports, which you interrupted because she had to call me, now I have to walk from my office to the front of the store. I am really not on your side now. And once I get up there it's really dumb to start yelling at me and asking for a manager when I AM the manager. You will get a swift no and I will kindly explain to you how illegal it is to try to get us to redo the coupon that isn't physically there.
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