I had a fun exchange the other day. A customer called in with a billing question which was uneventful in and of itself. The problem started to rear its head when it became clear that the lady who's name was on the account was not the one who handled the bills in the house. Halfway through the call, the "man" of the house snatches the phone and starts barking at me while I'm still in mid-sentence. I had to ask three times "who am I speaking to?" before he would SHUT UP AND LISTEN TO ME, with an annoyed tone in his voice that he actually had to respond to something the phone monkey asked him. All I got in reply was "I'm her boyfriend", as I did not warrant the courtesy of knowing the name of the person who just shoehorned his way into the conversation (the account was in her name, btw).
Maybe it's just me, but it really grinds my gears (ooh, he said it!) when people pass the phone around like a baton in a relay race let alone have some sexist jerk decide it was time for the menfolk to talk. Especially when the topic is billing, I'm not going to have a discussion on your past due bill full of porn when everyone on the block is taking a turn on the phone.
Maybe it's just me, but it really grinds my gears (ooh, he said it!) when people pass the phone around like a baton in a relay race let alone have some sexist jerk decide it was time for the menfolk to talk. Especially when the topic is billing, I'm not going to have a discussion on your past due bill full of porn when everyone on the block is taking a turn on the phone.
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