We've had many examples of sucky customers getting their own way after screaming, crying and generally acting like a toddler having a tantrum, but do you have any examples of customers (including your fine selves) getting things just for being a generally nice, normal, decent human being?
As an example, a while back I went to the local Maccy D's for lunch as I couldn't be bothered to go home and cook between errands. I'd bought myself a meal with tea as the drink. Once at my table, I took the lid off to add milk and managed to knock the cup flying, drenching the contents of my tray and threatening to spill over the floor. I dashed over to the lady with the cleaning trolley further down the aisle and begged for a cloth to clean up the mess before it spread any further. As we were mopping up the manager nabbed the soaked tray and disposed of it.
Once everything was clean I thanked the cleaner and went to grab my bag to go up and buy another lunch, only to turn around and have the manager present me with a fresh meal. She then turned down my offer to pay for the meal (after all, it was my klutziness that caused the spill).
Any other contributions?
As an example, a while back I went to the local Maccy D's for lunch as I couldn't be bothered to go home and cook between errands. I'd bought myself a meal with tea as the drink. Once at my table, I took the lid off to add milk and managed to knock the cup flying, drenching the contents of my tray and threatening to spill over the floor. I dashed over to the lady with the cleaning trolley further down the aisle and begged for a cloth to clean up the mess before it spread any further. As we were mopping up the manager nabbed the soaked tray and disposed of it.
Once everything was clean I thanked the cleaner and went to grab my bag to go up and buy another lunch, only to turn around and have the manager present me with a fresh meal. She then turned down my offer to pay for the meal (after all, it was my klutziness that caused the spill).
Any other contributions?
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