I'm back on the front desk, front line of fire. Very bad place to be in at the food stamp office.
Our lobby has a small play room, with toys, a dvd player (which plays the same cartoon movie over and over and OVER) as well as child and adult sized chairs. It is also about 5 adult steps to the automatic doors.
Everyday, I have people tell me that they are going to leave their children in the play room while they are doing their interview so I need to watch them. For some strange reason, they get upset when I tell them that I will not be responsible for their child. Much huffing and pouting ensues.
I have a very thick skin, huffing and pouting doesn't move me at all.
Yesterday, the Parents of the Year expected me to care for 4 sick children while Mom was doing her interview. When I declined the pleasure, she told me that she would have to do her interview in the back because she couldn't keep them corralled during the process and needed them confined to someone's cube.
During the conversation, I learned that Dad was unemployed and was at home, but told her to take the kids because he didn't want to watch them and get sick!!!
Entitlement, pure and simple entitlement.
Our lobby has a small play room, with toys, a dvd player (which plays the same cartoon movie over and over and OVER) as well as child and adult sized chairs. It is also about 5 adult steps to the automatic doors.
Everyday, I have people tell me that they are going to leave their children in the play room while they are doing their interview so I need to watch them. For some strange reason, they get upset when I tell them that I will not be responsible for their child. Much huffing and pouting ensues.
I have a very thick skin, huffing and pouting doesn't move me at all.
Yesterday, the Parents of the Year expected me to care for 4 sick children while Mom was doing her interview. When I declined the pleasure, she told me that she would have to do her interview in the back because she couldn't keep them corralled during the process and needed them confined to someone's cube.
During the conversation, I learned that Dad was unemployed and was at home, but told her to take the kids because he didn't want to watch them and get sick!!!
Entitlement, pure and simple entitlement.
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