Go Back   Customers Suck! > The Heart of the Site > Sightings

Closed Thread
 
Thread Tools Display Modes

Heard it trough the gripevine ...
  #1  
Old 05-20-2019, 03:08 AM
Pixelated Pixelated is offline
Chairman of the Board
 
Join Date: Oct 2016
Location: Bookholm
Posts: 2,069
Default Heard it trough the gripevine ...

1) That head office is starting to wonder WTF is going on at The Clusterfuck because apparently they've been getting a shitload of complaints ... from employees as well as customers.

2) That somebody from way higher up came through the store the other day and was singularly underwhelmed by the way it's being run.

3) That a customer read the riot act -- very loudly and publicly -- to the store manager the other day. Customer said she herself is a store manager and used phrases like "I don't know how you got this job" and "Whatever your supposed qualifications are" and so on and so forth ... This was near the front registers and in front of a fair number of customers.
__________________
Customer service: More efficient than a Dementor's kiss
~ Mr Hero

  #2  
Old 05-20-2019, 03:45 AM
Seanette's Avatar
Seanette Seanette is offline
Bookkeeper
 
Join Date: Jul 2006
Location: Sacramento, CA
Posts: 1,590
Default

Was that Alien Queen who got the riot act? (Sorry, can't always keep all the cast straight.)
__________________
"Crazy may always be open for business, but on the full moon, it has buy one get one free specials." - WishfulSpirit

"Sometimes customers remind me of zombies, but I'm pretty sure that zombies are smarter." - MelindaJoy77

  #3  
Old 05-20-2019, 04:18 PM
Irving Patrick Freleigh's Avatar
Irving Patrick Freleigh Irving Patrick Freleigh is offline
¯\_(ツ)_/¯
 
Join Date: Jul 2006
Location: burning pink camo dumpster
Posts: 14,079
Default

I'm not sure this is a positive development.

Be prepared for the screws to be tightened even more, just in case they are.
__________________
Knowledge is power. Power corrupts. Study hard. Be evil.

"I never said I wasn't a horrible person."--Me, almost daily

  #4  
Old 05-20-2019, 06:52 PM
RealUnimportant's Avatar
RealUnimportant RealUnimportant is offline
Ex-Puncher of Tickets
 
Join Date: Aug 2011
Location: 13A, Moonbase Beaver.
Posts: 2,152
Default

Surely a real store manager would know better than to tear someone a new one in front of the customers, even if it's not their store?
__________________
This was one of those times where my mouth says "have a nice day" but my brain says "go step on a Lego". - RegisterAce
I can't make something magically appear to fulfill all your hopes and dreams. Believe me, if I could I'd be the first person I'd help. - Trixie

  #5  
Old 05-20-2019, 10:54 PM
Nunavut Pants's Avatar
Nunavut Pants Nunavut Pants is offline
Warning: He thinks he's funny.
 
Join Date: Nov 2015
Posts: 1,083
Default

Possibly just a case of "you have ****ed up so badly that you deserve to be humiliated in front of customers".

And note that they said they were a manager, not a manager of that store they were in. In fact, they were a customer of the particular store.
__________________
“There are two novels that can change a bookish fourteen-year old’s life: The Lord of the Rings and Atlas Shrugged.
One is a childish fantasy that often engenders a lifelong obsession with its unbelievable heroes, leading to an emotionally stunted, socially crippled adulthood, unable to deal with the real world.
The other, of course, involves orcs." -- John Rogers

  #6  
Old 05-21-2019, 03:00 AM
Pixelated Pixelated is offline
Chairman of the Board
 
Join Date: Oct 2016
Location: Bookholm
Posts: 2,069
Default

Quote:
Quoth Seanette View Post
Was that Alien Queen who got the riot act? (Sorry, can't always keep all the cast straight.)
Sorry, no, LOL. I need a nickname for the actual store manager. He always goes around smiling and smarming but of course he's not actually DOING anything in terms of taking control of the store and reining Alien Queen in ...

Quote:
Quoth Irving Patrick Freleigh View Post
I'm not sure this is a positive development.

Be prepared for the screws to be tightened even more, just in case they are.
I can't say I'd be surprised if that happened.

Quote:
Quoth RealUnimportant View Post
Surely a real store manager would know better than to tear someone a new one in front of the customers, even if it's not their store?
C'mon, RealUnimportant, not all store managers good people ...

Quote:
Quoth Nunavut Pants View Post
Possibly just a case of "you have ****ed up so badly that you deserve to be humiliated in front of customers".

And note that they said they were a manager, not a manager of that store they were in. In fact, they were a customer of the particular store.
Quite right; the person doing the yelling was not the manager of my store; it was a customer who said she was a manager somewhere else.
__________________
Customer service: More efficient than a Dementor's kiss
~ Mr Hero

  #7  
Old 05-21-2019, 01:51 PM
little_miss_springfield's Avatar
little_miss_springfield little_miss_springfield is offline
Cashier
 
Join Date: Dec 2012
Posts: 67
Default

Quote:
Quoth Pixelated View Post
Sorry, no, LOL. I need a nickname for the actual store manager. He always goes around smiling and smarming but of course he's not actually DOING anything in terms of taking control of the store and reining Alien Queen in ...

How about Lumbergh, the smarmy manager from Office Space?

  #8  
Old 05-21-2019, 03:06 PM
Pixelated Pixelated is offline
Chairman of the Board
 
Join Date: Oct 2016
Location: Bookholm
Posts: 2,069
Default

Quote:
Quoth little_miss_springfield View Post
How about Lumbergh, the smarmy manager from Office Space?
I don't think I ever saw that, but it works for me!

Also noticed that apparently I can't spell, LOL ... "trough" instead of "through" ...
__________________
Customer service: More efficient than a Dementor's kiss
~ Mr Hero

  #9  
Old 05-21-2019, 06:40 PM
Nunavut Pants's Avatar
Nunavut Pants Nunavut Pants is offline
Warning: He thinks he's funny.
 
Join Date: Nov 2015
Posts: 1,083
Default

Works even better if he starts every sentence with "Mmmmyyyyeaaaah, if you could...."
__________________
“There are two novels that can change a bookish fourteen-year old’s life: The Lord of the Rings and Atlas Shrugged.
One is a childish fantasy that often engenders a lifelong obsession with its unbelievable heroes, leading to an emotionally stunted, socially crippled adulthood, unable to deal with the real world.
The other, of course, involves orcs." -- John Rogers

  #10  
Old 05-29-2019, 07:07 AM
Kit-Ginevra's Avatar
Kit-Ginevra Kit-Ginevra is online now
Official CS tillgirl fondler!
 
Join Date: Jun 2013
Location: Dancing under the stars of Selryndar...
Posts: 1,254
Default

Perhaps the manager only got the position by having pointy hair...
__________________
The Copyright Monster has made me tell you that my avatar is courtesy of the wonderful Alice XZ.And you don't want to annoy the Copyright Monster.
Closed Thread

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT. The time now is 01:45 PM.


Powered by vBulletin® Version 3.8.9
Copyright ©2000 - 2020, vBulletin Solutions, Inc.