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My co-worker received a call from one of the university parking office employees asking him how was he doing. Apparently he give the parking office his cell phone number. Turns out that the university parking office went with an outside agency to staff the visitor parking booth.
According to the parking office employee, the employees working in the booth...one per shift... leave the 2 gate arms up a lot. So that means....
The client supervisor is big on saving money. I wonder how much of a mess it is at Visitor parking.
My co-worker received a call from one of the university parking office employees asking him how was he doing. Apparently he give the parking office his cell phone number. Turns out that the university parking office went with an outside agency to staff the visitor parking booth.
According to the parking office employee, the employees working in the booth...one per shift... leave the 2 gate arms up a lot. So that means....
- the employee is not assisting the customer at the visitor parking booth window, which is what the client supervisor wanted us to do
- if the employee is doing this a lot, I wonder if they do this when Visitor parking is reserved for events. If so, then anyone is parking in the garage.
- what is the likelihood that the employee is helping anyone at the exit gate who has a problem with their ticket, which they use to pay for their parking at the pay station or with their validated ticket that they get from the dept. *if they are here for an event or if the dept. gives them one*?
- they are not watching the faculty/staff garage for anyone needing assistance *the client supervisor expected us to do that*
- if someone has a problem at the exit gate, that person could tell the parking office that no one helped them at the visitor parking booth window.
The client supervisor is big on saving money. I wonder how much of a mess it is at Visitor parking.
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