*contains racism*
I work at a clothing/home decor store situated within a large garden centre. Customers are a lot nicer than they were at Poundland, but they're still customers and they evidently still do and say things that just make me go O________o
An elderly lady and her friend are browsing the rails so I go over to them and ask them if they are okay and if they're looking for anything in particular.
Woman: Yes, I was wondering if you have any cardigans in n***** brown?
Me: Um... sorry what? o___0
She was about to repeat herself but her friend cut her off by saying, "Maureen! You can't go around saying things like that!"
I tried to help the best I could though, because talking and assisting the customers is my main job description and we have to give them excellent customer service. So I just gritted my teeth and carried on with a smile.
I work at a clothing/home decor store situated within a large garden centre. Customers are a lot nicer than they were at Poundland, but they're still customers and they evidently still do and say things that just make me go O________o
An elderly lady and her friend are browsing the rails so I go over to them and ask them if they are okay and if they're looking for anything in particular.
Woman: Yes, I was wondering if you have any cardigans in n***** brown?
Me: Um... sorry what? o___0
She was about to repeat herself but her friend cut her off by saying, "Maureen! You can't go around saying things like that!"
I tried to help the best I could though, because talking and assisting the customers is my main job description and we have to give them excellent customer service. So I just gritted my teeth and carried on with a smile.
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