Go Back   Customers Suck! > Orientation > New members

 
 
Thread Tools Display Modes
Prev Previous Post   Next Post Next

racism is alive and kicking
  #1  
Old 06-21-2010, 12:47 AM
ROFLope ROFLope is offline
Trainee
 
Join Date: Oct 2009
Posts: 1
Default racism is alive and kicking

So I've been lurking for awhile (isn't that just how it goes?) and while I've had plenty of stories, by the time I get home from work I'm just to lazy to post them. Until now. Which is weird since this isn't particularly epic it just pissed me off.
Anyway, I work in a call center taking payments for people to put more minutes on their prepaid phones. Apparently the automated system that people have to go through to reach a live person is a pain in the ass cause I hear about it all the time but this was a new one.

Me: "opening spiel"
SC: Why is it that I live in America I have to hear "press 1 for Spanish press 2 for English" on your automated service?! This is America!
Me: Well, America has no national language and a large portion of our population speaks Spanish so-
SC: oh don't give me that! lots of people speak Polish too! Why isn't that an option!?
Me: Ma'am I'm not here to debate politics with you is there anything I can help you with?
and on with the rest of the call. Seriously though? You're pissed that people who only speak Spanish have the option to speak Spanish? I'm pretty sure that behind English, Spanish is the most spoken language in this country and this is a business aimed at taking your money and if we have to speak Spanish to do it, we will. Second, would she have been o.k. with another language option if it were Polish? Is that because Poland is a mostly white country? Way to be racist you dumb biatch. This isn't even the worst call of the day but it was the most original suck I've had in awhile.
 

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT. The time now is 09:51 AM.


Powered by vBulletin® Version 3.8.9
Copyright ©2000 - 2020, vBulletin Solutions, Inc.