Not me this time.
SC: Why have you not set this account to cancel on the date I asked?
Colleague: Because you requested to cancel it on the 31st February.
SC: Yes... and?
Colleague: There is no 31st February.
SC: Well why did no-one phone me to tell me that?????
SC: Why have you not set this account to cancel on the date I asked?
Colleague: Because you requested to cancel it on the 31st February.
SC: Yes... and?
Colleague: There is no 31st February.
SC: Well why did no-one phone me to tell me that?????
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